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Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

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    Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

    Today I purchased Dragonball Z Battle of Gods Extended Edition. I went to the promo code site entered my code and it got stuck on "processing" for about 10 minutes. I refreshed and tried again and now my code is invalid. Is there any way to fix this?

    #2
    Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

    Originally posted by djmaglioli View Post
    Today I purchased Dragonball Z Battle of Gods Extended Edition. I went to the promo code site entered my code and it got stuck on "processing" for about 10 minutes. I refreshed and tried again and now my code is invalid. Is there any way to fix this?
    I have the same problem same thing happened i have emailed support and with in luck in like 3 weeks i will get a email saying cased closed without them doing anything like every other time.

    Comment


      #3
      Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

      Originally posted by djmaglioli View Post
      Today I purchased Dragonball Z Battle of Gods Extended Edition. I went to the promo code site entered my code and it got stuck on "processing" for about 10 minutes. I refreshed and tried again and now my code is invalid. Is there any way to fix this?

      I have the same problem.

      Comment


        #4
        Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

        Originally posted by djmaglioli
        Today I purchased Dragonball Z Battle of Gods Extended Edition. I went to the promo code site entered my code and it got stuck on "processing" for about 10 minutes. I refreshed and tried again and now my code is invalid. Is there any way to fix this?
        I'm also having the same Issue.

        Comment


          #5
          Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

          Having same issue, do we have to contact customer service?

          Comment


            #6
            Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

            I got the same thing today. Processed forever and now Invalid. Hopefully it gets fixed quickly.

            Comment


              #7
              Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

              Does it say which version it's suppose to redeem on Vudu? Can anyone at Vudu confirm if not? Depending on which version, I will buy it at Wal-mart.

              Comment


                #8
                Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

                I'm having the same issue. It was processing forever and now I get an invalid message

                Comment


                  #9
                  Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

                  I'm in the same boat here, though if you click on your name and go to account you will see it as a "saved promotions" and then you can click "Retrieve" which will put you back into that whole "processing" loop forever again.

                  I've tried this on Wifi, LTE, in Chrome, FireFox, IE and I have opened a Support ticket as well.

                  If it matters, I bought my copy at Walmart as well. (in Toronto, Canada)

                  It looks like this is a known issue at VUDU as some Googling shows other people having the same issue - though apparently it only happens with some movies... if I'd bought this online and this happened I'd be very unhappy. As it is I fully intend to express my experience on Twitter and FaceBook so that no one I know has to go through this on their end.

                  It's too bad too, because I just wanted to watch this on my iPad during my morning commute. Oh well...

                  Comment


                    #10
                    Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

                    http://www.vudu.com/movies/#!content...Battle-of-Gods

                    version I ended up getting when redeeming this promo, appears to be a normal or theatrical version........as for if it was stuck on processing yesterday, just try going to account and look for it down the page to see if it shows up under saved promotions, then click on retrieve, hopefully it now will for you........

                    Comment


                      #11
                      Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

                      Originally posted by nganiere View Post
                      http://www.vudu.com/movies/#!content...Battle-of-Gods

                      version I ended up getting when redeeming this promo, appears to be a normal or theatrical version........as for if it was stuck on processing yesterday, just try going to account and look for it down the page to see if it shows up under saved promotions, then click on retrieve, hopefully it now will for you........
                      Thanks, it was under saved promotions, problem solved. Yeah I imagine even with the extended special edition that the digital version is just the theatrical version. The uncut version may only be available on the DVD/Blu-ray.

                      Comment


                        #12
                        Re: Can't redeem digital promo code for Dragonball Z Battle of Gods Extended Edition

                        Mine redeemed in SD and it came from a Blu-ray. Anyone else have this issue?

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