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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Oppo BDP-95 no longer working with Vudu

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    Oppo BDP-95 no longer working with Vudu

    I went to rent a movie and fired up my Oppo-BDP95 where I usually run Vudu in the home theater.
    It no longer works - the Vudu app just reports loading ... loading ... loading and never gets to the first screen showing movie choices.
    It worked fine a week or so ago. It is the only device I run Vudu on and rent movies. My streaming speed was outstanding following a Vudu fix last September when connection speed took a hit. Vudu fixed it on their end. Looks like another fix is needed. Please help. I like spending money renting movies from Vudu ...

    #2
    Have you already tried power-cycling your Oppo? PM me the email address on Vudu if you continue to have issues.

    Comment


      #3
      I have the exact same issue with my oppo 93 and it started about the same time (december 2017) and have not been able to watch vudu on it since. Stalls on loading... I spent 3 days with oppo and comcast and they determined it was a vudu problem. I have unresolved vudu incident [Incident: 171221-000535]. See notes this might be a location issue and/or problem with a server in the ping route. I live in Houston and vudu does not work on the oppo on 2 different ISPs I?ve tried in the city (Comcast and Logix) but when I take the oppo down to Galveston, vudu works on it with Comcast ISP. In Houston (same internet connection as Oppo player) vudu works on my Sony TV. Please help get this fixed ASAP: play Vudu on Oppo 93 in Houston.

      Comment


        #4
        Originally posted by Spridle View Post
        I have the exact same issue with my oppo 93 and it started about the same time (december 2017) and have not been able to watch vudu on it since. Stalls on loading... I spent 3 days with oppo and comcast and they determined it was a vudu problem. I have unresolved vudu incident [Incident: 171221-000535]. See notes this might be a location issue and/or problem with a server in the ping route. I live in Houston and vudu does not work on the oppo on 2 different ISPs I?ve tried in the city (Comcast and Logix) but when I take the oppo down to Galveston, vudu works on it with Comcast ISP. In Houston (same internet connection as Oppo player) vudu works on my Sony TV. Please help get this fixed ASAP: play Vudu on Oppo 93 in Houston.
        I'll take a look at your case and see what I can do. Can you also update your ticket with your public IP address in Houston, thanks.

        Comment


          #5
          Originally posted by FelipeF View Post

          Can you also update your ticket with your public IP address in Houston, thanks.
          I replied to my last Incident 171221-000535 email with public IP and cell phone number.

          Comment


            #6
            Originally posted by FelipeF View Post

            I'll take a look at your case and see what I can do. Can you also update your ticket with your public IP address in Houston, thanks.
            Hello FelipeF. Checking to see if this is being looked into for resolution. I replied above to my incident ticket with my Public IP.

            Comment


              #7
              FelipeF, any update on this issue? Vudu still not working in Houston on Oppo 93 Vudu App.

              Comment


                #8
                Let me revisit your case and see what I can do.

                Comment


                  #9
                  Also is there any way you can get in touch with mjz5098 above to find out where he lived and if he solved his issue which is looks like same as mine? Oppo said this morning that they have contacted Vudu so if you can intercept their inquiry and add it to this incident it would be helpful.

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