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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Website Update Issue with Chromebook

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    Vudu does not support Chromebooks unfortunately.


      Now that VUDU has abandoned their Chromebook customers..The "customer service rep" at VUDU Ph num 888-554-8838 told me about this error "playback error..unable to start playback" and advised me that basically chrome users were pretty much screwed (not their exact words)..However on reply #9 hquinnmiller posted the following possible temporary fix:

      "I found that I could download the app on my chromebook and it is able to do playback or download now. A little upset though because I spent money and rented a movie through chrome browser and then found out I could not stream it on my chromebook. EIther way, the app is working I know it's not ideal. But it's working and keeping up. Hope this helped anyone still struggling."

      Does ANYONE know which specific app he/she is referring to? If so, can you copy and paste the link to this app so I can give it a try?


        As of Thanksgiving day 2018, (Nov 23rd) my Chromebook is able to play my VUDU internet movies now ! I checked yesterday for the first time since July of 2018.. To my surprise, I could actually watch the VUDU movies I purchased online again..Needless to say I was a happy camper ..Does anyone know what happened to fix the incapability issues between Chromebooks and VUDU ? Who upgraded their software..Google Chrome or VUDU?


          As of 02-13-2019 the VUDU player is NOT working using chrome. I have no idea how user 52jcfriendly got his player to work. Or is it working?
          Any help / wortkaround would be appreciated.
          Thank You.


            I have a Chromebook and am using it with Vudu. I am able to use the website to stream in HDX. The Vudu App supports downloads but only in SD.


              Originally posted by FelipeF View Post
              Vudu does not support Chromebooks unfortunately.
              It's very sad Vudu doesn't embrace such an ever growing community... Seriously, Chromebooks and Chromebox are growing fast. They are about cloud computing aka any online service should be able to be used by any device such as Chromebooks.

              I spent money not understanding I couldn't download my movie locally But worse, there is no support for my computer so I am having to stick with Amazon and Youtube services. I will nolonger be making any purchases on Vudu until this changes.