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Help! Accidentally bought movies I did not want to buy.

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    Help! Accidentally bought movies I did not want to buy.

    I feel like I was tricked. When I made my new account, I received a welcome pack as advertised, and I was very happy with my free movies. Then in the promotions section, I saw something called a "Booster Pack" or something similar (I forget the exact name) if I connect my PayPal account - so I clicked on it, and selected three movies... only to find out that it charged my PayPal $5.36 three times (once for each movie)! What's worse is that I only have $7 in my bank account right now so when PayPal takes out $16 it is going to overdraft and I will get a huge fee. This has been a horrible first experience for this service and I am very unhappy Someone please help!

    #2
    Re: Help! Accidentally bought movies I did not want to buy.

    Originally posted by syncretic View Post
    I feel like I was tricked. When I made my new account, I received a welcome pack as advertised, and I was very happy with my free movies. Then in the promotions section, I saw something called a "Booster Pack" or something similar (I forget the exact name) if I connect my PayPal account - so I clicked on it, and selected three movies... only to find out that it charged my PayPal $5.36 three times (once for each movie)! What's worse is that I only have $7 in my bank account right now so when PayPal takes out $16 it is going to overdraft and I will get a huge fee. This has been a horrible first experience for this service and I am very unhappy Someone please help!
    The booster pack is an add-on to the starter pack. You don't have to opt in, but can purchase 3 movies in the collection at $5 a piece. We can't stop the transactions from clearing, but we can refund the purchases if you haven't watched the films. Please send me a private message including your email address and i'll be happy to take a look for you.
    Dan H.
    VUDU QA

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