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The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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VUDU app on Sony Z9F, A9F, Z9D

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  • FabianR
    replied
    You can add the Sony 940E and TV 4K to the list. I just checked them both and no pausing while selecting the Action Menu while playing a movie on the 940E's VUDU Android TV or the VUDU tvOS app.

    Leave a comment:


  • ncain
    replied
    Originally posted by DanielH View Post

    There was an app rollout today that should resolve this issue. Let us know if you have any trouble!
    Thanks, installed update and looks like problem fixed. Picture adjustment settings shows HDR and settings adjustable while video is playing.

    Leave a comment:


  • johnboy
    replied
    Originally posted by DanielH View Post

    There was an app rollout today that should resolve this issue. Let us know if you have any trouble!
    Thanks team Vudu...works great...could anyone specify why the app was moved from apps (video ) to apps on Z9D/A1E,is it refresh issue?

    Leave a comment:


  • DanielH
    replied
    Originally posted by ncain View Post
    X900F owner here having same issue of not being able to adjust picture settings. Its been 2 months since the last app update. Any information on when we can expect a fix.
    There was an app rollout today that should resolve this issue. Let us know if you have any trouble!

    Leave a comment:


  • ncain
    replied
    X900F owner here having same issue of not being able to adjust picture settings. Its been 2 months since the last app update. Any information on when we can expect a fix.

    Leave a comment:


  • t2mutch
    replied
    Same issue here on my X900F since the Oreo update . Mine also shows Apps instead of Apps(video).

    Leave a comment:


  • jpblanch75
    replied
    Originally posted by johnboy View Post

    Yeah,thats our complaint,that in Apps we cant make any adjustments in Dolby Vision or HDR because the video pauses and kicks back into sdr mode when we try to adjust anything, unlike with Apps (video) we can make all of our adjustments per norm...
    What my point to you is that on my TV (Z9F) its in the Apps(video) section and it still happens. It's the app itself not where it's located on the TV.

    Leave a comment:


  • johnboy
    replied
    Originally posted by jpblanch75 View Post

    So odd they have it in different spots.
    Yeah,thats our complaint,that in Apps we cant make any adjustments in Dolby Vision or HDR because the video pauses and kicks back into sdr mode when we try to adjust anything, unlike with Apps (video) we can make all of our adjustments per norm...

    Leave a comment:


  • jpblanch75
    replied
    Originally posted by johnboy View Post

    On my A1E 2017 they moved it to just Apps it use to be for us in Apps Video.

    So odd they have it in different spots.

    Leave a comment:


  • johnboy
    replied
    Delete double post.....

    Leave a comment:


  • johnboy
    replied
    Originally posted by jpblanch75 View Post

    No mine says Apps (video)
    On my A1E 2017 they moved it to just Apps it use to be for us in Apps Video.


    Leave a comment:


  • jpblanch75
    replied
    Originally posted by johnboy View Post

    They switched it out of Apps (video) into plain Apps what the music apps use and Dolby is in the Neutral color temp and we cant get to change it out due to their implementation....Go to the vudu app and hit action menu and you will see that it just says Apps..
    No mine says Apps (video)

    Attached Files

    Leave a comment:


  • johnboy
    replied
    Originally posted by jpblanch75 View Post

    It is an Apps( Video). The problem is that it stops the movies and gets out of HDR mode when it stops.

    Any adjustments you make in the Prime Video App transfers to Vudu. So you have to set with HDR mode you want to use in Prime Video and then it uses that in Vudu. That's one option.
    They switched it out of Apps (video) into plain Apps what the music apps use and Dolby is in the Neutral color temp and we cant get to change it out due to their implementation....Go to the vudu app and hit action menu and you will see that it just says Apps..

    Leave a comment:


  • jpblanch75
    replied
    Originally posted by johnboy View Post

    Any news update on this....could Team Vudu tell Sony/Google to put your app back in the Apps (video) category so we can make picture adjustments and enter our calibration settings.Thanks
    It is an Apps( Video). The problem is that it stops the movies and gets out of HDR mode when it stops.

    Any adjustments you make in the Prime Video App transfers to Vudu. So you have to set with HDR mode you want to use in Prime Video and then it uses that in Vudu. That's one option.

    Leave a comment:


  • johnboy
    replied
    Originally posted by DanielH View Post
    Hello All,

    Thanks for your posts. We're aware of the issue and are actively investigating a fix. We'll keep you posted on when that may come. Our apologies for any inconvenience caused by this issue.
    Any news update on this....could Team Vudu tell Sony/Google to put your app back in the Apps (video) category so we can make picture adjustments and enter our calibration settings.Thanks

    Leave a comment:

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