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Strike Back TV Series UV problem

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  • RogerJ
    replied
    Re: Strike Back TV Series UV problem

    I am having the same problem with Strike Back episodes missing. For Season 1, Episode 3 is missing. For Season 2, Episode 9 is missing. They show in my UV library at myuv.com, though

    And I had all of Season 3 showing int Vudu except Episode 9 for a short time but that season is completely gone from Vudu now.

    I contacted support and they keep asking me the same questions that I've already answered and don't seem to know how to fix it. Has anyone had any luck getting any of these issues fixed yet? Any advice?

    My Reference # is: 150803-000798

    Thank you.

    Leave a comment:


  • qazzaq
    replied
    Re: Strike Back TV Series UV problem

    Originally posted by Blurayfan View Post
    mine shows two listing for each episode of Season 2. However it does show season 3 episode 9 now and Flixster is properly importing the season.
    Interesting... make sure the episodes show up ok on any other vudu accounts linked to your uv library. If not I would definitely try to have the episodes reloaded into your library.

    Leave a comment:


  • Blurayfan
    replied
    Re: Strike Back TV Series UV problem

    Originally posted by qazzaq View Post
    Could you double check your UV listing for season 2?

    I redeemed my season 3 code after this was fixed, and the episodes for season 3 are in my UV library, but they are listed under the season 2 icon.

    The list on myuv displays as follows:

    Episode 11
    Episode 21
    Episode 12
    Episode 22
    etc

    Also, season 1 episode 3 and season 2 episode 9 never regained their UV status on vudu. I should have redeemed those seasons right on vudu
    mine shows two listing for each episode of Season 2. However it does show season 3 episode 9 now and Flixster is properly importing the season.

    episode 11
    episode 11
    etc.

    Episode 29

    Leave a comment:


  • qazzaq
    replied
    Re: Strike Back TV Series UV problem

    Could you double check your UV listing for season 2?

    I redeemed my season 3 code after this was fixed, and the episodes for season 3 are in my UV library, but they are listed under the season 2 icon.

    The list on myuv displays as follows:

    Episode 11
    Episode 21
    Episode 12
    Episode 22
    etc

    Also, season 1 episode 3 and season 2 episode 9 never regained their UV status on vudu. I should have redeemed those seasons right on vudu

    Leave a comment:


  • Blurayfan
    replied
    Re: Strike Back TV Series UV problem

    There has been no changes to the UV side of this. My UV account doesn't list Strike Back Season 3 at all, but does still show a double listing for previous season 2.

    Leave a comment:


  • qazzaq
    replied
    Re: Strike Back TV Series UV problem

    Looks like this has been mostly fixed!

    The season 3 episodes I do not own are gone, and the season 1 and season 2 episodes are back (except s1 ep3 and s2 ep9 which are missing UV status, but I think you are still working on it).

    Thank you very much

    Leave a comment:


  • qazzaq
    replied
    Re: Strike Back TV Series UV problem

    Any update regarding this? Thank you.

    Leave a comment:


  • qazzaq
    replied
    Re: Strike Back TV Series UV problem

    Originally posted by Blurayfan View Post
    I redeemed Strike Back Season 3 through VUDU last night and while Season 3 is not listed in my UV library, it has imported into the vudu accounts of my other UV members.
    Right, that is exactly the problem!

    I bet you do have season 2 in your UV library (and after redeeming season 3 it might even show you have 2 copies of each episode at myuv.com if you already had season 2 before redeeming season 3).

    Seems as if season 2 UV episodes are incorrectly importing as season 3 episodes in vudu, so I guess the ALID's are all messed up.

    Of course, none of your other UV members will get season 3 episode 9 since that isn't even UV enabled... which is of course another issue. None of your UV members will have access to season 1 or season 2 anymore either, now that both seasons have lost UV status on vudu.

    I guess I will wait to redeem season 3 until all this is fixed

    Leave a comment:


  • Blurayfan
    replied
    Re: Strike Back TV Series UV problem

    Originally posted by qazzaq View Post
    Looks like Strike Back season 3 was just UV enabled, but something didn't go quite right:

    Strike Back season 1 and 2 which were both UV enabled are now not UV enabled (and I have lost both seasons in vudu).

    Strike Back season 3 is UV enabled, and vudu now shows that I own the entire season 3 except for episode 9.

    I do not actually have season 3 in my UV library, just season 1 and 2.

    So, it appears the season 1/2 episodes are now incorrectly importing to vudu as the wrong episodes.

    As much as I like having most of the new season added, it would be nice to get the first 2 back.

    Thank you
    I redeemed Strike Back Season 3 through VUDU last night and while Season 3 is not listed in my UV library, it has imported into the vudu accounts of my other UV members.

    Leave a comment:


  • qazzaq
    started a topic Strike Back TV Series UV problem

    Strike Back TV Series UV problem

    Looks like Strike Back season 3 was just UV enabled, but something didn't go quite right:

    Strike Back season 1 and 2 which were both UV enabled are now not UV enabled (and I have lost both seasons in vudu).

    Strike Back season 3 is UV enabled, and vudu now shows that I own the entire season 3 except for episode 9.

    I do not actually have season 3 in my UV library, just season 1 and 2.

    So, it appears the season 1/2 episodes are now incorrectly importing to vudu as the wrong episodes.

    As much as I like having most of the new season added, it would be nice to get the first 2 back.

    Thank you
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