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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Masters Of Horror: Season 1 & 2 - Bought HDX Version and Received SD Version

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    Masters Of Horror: Season 1 & 2 - Bought HDX Version and Received SD Version

    There's a problem with Masters Of Horror: Season 1 and 2.

    https://www.vudu.com/content/movies/...ason-1/1090455
    https://www.vudu.com/content/movies/...ason-2/1090458

    I recently purchased the HDX versions. And when I'm on the Season page, it says I own HDX. But when I look at the individual episodes, it says I own SD. And it only plays the SD version.

    #2
    Yes, you are right! I will let the content team know right now and see what can be done. Hopefully we have the HDX encode so we can enable it.

    Comment


      #3
      Is there any update with these? I bought S1 in HDX but S2 only shows SD for purchase at the moment. I'd really like to get it with the current price.

      Comment


        #4
        Season 2 is now showing in my library as HD, but is missing several episodes (almost half - only 7 of the 13).

        Comment


          #5
          Originally posted by warbington View Post
          Season 2 is now showing in my library as HD, but is missing several episodes (almost half - only 7 of the 13).
          Would like a response to Vudu on when we can expect the other half of Season 2. Nothing like getting only half of what we paid for.

          Comment


            #6
            The rest of the season will become available by the end of this week.

            Comment


              #7
              Originally posted by FelipeF View Post
              The rest of the season will become available by the end of this week.
              Will Season 1 be fixed too? You can buy the entire series in HDX, but all the episodes are still listed as SD...

              Comment


                #8
                Originally posted by FelipeF View Post
                The rest of the season will become available by the end of this week.
                Thank you FelipeF. Will the sale still be going on then? Because only SD is available right now and we can't buy HDX at all at the moment. I'd hate to see it get HDX back just after the price goes back up.

                Comment


                  #9
                  Looks like this has been fixed. The HDX versions are now available. And the missing episodes were added to Season 2.

                  Thanks FelipeF!

                  Comment


                    #10
                    Great news. Thank you indeed.

                    Comment


                      #11
                      Originally posted by FelipeF View Post
                      The rest of the season will become available by the end of this week.
                      Thanks for the information.

                      Comment


                        #12
                        Originally posted by kaliyatsia
                        Vidmate iTunes Notepad++

                        Is there any update with these? I bought S1 in HDX but S2 only shows SD for purchase at the moment. I'd really like to get it with the current price.
                        Both have been fixed. If you bought it in HDX but only got SD before the fix, I would call Vudu.

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