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Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lately?

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    Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lately?

    First Dope then Strawberry Shortcake's Berry Bake Shop and now Santa's Little Helper. They all say Digital HD and redeem in SD. Is there any word on if Vudu is going to fix Santa's Little Helper so it redeems in HD so I don't have to open another ticket when I redeem this code? Though I appreciate the help with the first two codes, it'd just be nice to have it redeem properly.

    #2
    Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

    Originally posted by dbrandom View Post
    First Dope then Strawberry Shortcake's Berry Bake Shop and now Santa's Little Helper. They all say Digital HD and redeem in SD. Is there any word on if Vudu is going to fix Santa's Little Helper so it redeems in HD so I don't have to open another ticket when I redeem this code? Though I appreciate the help with the first two codes, it'd just be nice to have it redeem properly.
    if you redeem elsewhere it will port in in sd but in your uv locker it will be hd so if and when vudu gets it in HD it will update into your vudu account into HDX

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      #3
      Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

      It only redeems in vudu atm, and vudu has it in hdx.

      Comment


        #4
        Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

        Originally posted by dbrandom View Post
        It only redeems in vudu atm, and vudu has it in hdx.
        ohh then only thing you could do is call vudu and open the ticket before you redeem it

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          #5
          Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

          Any word on this from a mod or anyone from vudu?

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            #6
            Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

            I had the same issue with Edward Scissorhands, but here's the response I got:

            "The "Digital HD" is just the name of the service, and it does not signify the quality of the digital redemption. I do apologize for any inconveniences."

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              #7
              Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

              That's completely untrue, when it says Digital HD it is supposed to redeem in HD, it even says in the fine print: This Digital HD Version. Version denotes the quality not the name of the service.

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                #8
                Re: Santa's Little Helper:Why's Vudu having a problem redeeming the right quality lat

                There is indeed no service named "Digital HD."

                If there was, it would have a web site

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