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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu App not playing movies on my Vizio TV (P65-C1)

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    #46
    Vizio
    model # D32f-F1
    Version 4.40.21

    Comment


      #47
      Originally posted by Shadowrc View Post
      I just spoke to Vizio support. As usual, they say this is a VUDU issue. So now to VUDU, when can we expect a working version of your app to be updated to the Vizio TVs that are effected by this?

      Regardless of what the support person says, we have already determined Vizio's latest firmware update broke playback on a number of device models and are working with Vizio to investigate. We are also trying to find a workaround that we can make in the Vudu app that might resolve it - this is a high priority that Vizio and Vudu want to resolve ASAP.

      Comment


        #48
        Originally posted by Jake View Post
        Regardless of what the support person says, we have already determined Vizio's latest firmware update broke playback on a number of device models and are working with Vizio to investigate. We are also trying to find a workaround that we can make in the Vudu app that might resolve it - this is a high priority that Vizio and Vudu want to resolve ASAP.
        Jake,

        Is there any word on a timeline for a fix?

        Comment


          #49
          Please let us know about the fix as soon as it is available. My Vudu crashes when I try to RESUME a movie and it kicks me back to the main Vudu screen.Vizio made me go through all the hoops listed here without any success. Adn they acted as if they didn't know this issue exists. That is not ethical on their part.

          Comment


            #50
            Vudu Widget Version (7.4.25 (25-(25-65ab58dd))
            TV Model Number VIZIO P65-C1
            TV Software Version 8.0.20.3

            Software is uptodate. Same as everyone else, I can't play the free content. The reason I chose VUDU is because of its simplicity and dependability. If this problem doesn't get fixed soon. Folks might like me might start purchasing on AMAZON, or other platforms. My goal is one platform to purchase all my movies. Up until now, you were it.

            Comment


              #51
              Hello All,

              Just wanted to give an update. Vizio recently rolled out a firmware update that should resolve the playback issue you're encountering. If anyone is still having trouble please let us know.

              Comment


                #52
                Hi all. Here is the link for the new Vizio's Software Version to fix your Vudu crashing issues. I loaded it last night and it fixed all my Vudu issues. https://support.vizio.com/s/article/...language=en_US

                Comment


                  #53
                  Vudu still wasn't working on my Vizio TV today so I decided to do a full factory reset. I had to set up my TV all over again and log back into all of my apps but Vudu now works. I hope this helps someone. This was my last option but I'm glad it worked.

                  Comment


                    #54
                    Did this problem ever have a solution. My Visio just started not being able to connect to internet. I can use my mobile and cast it to it. All my other apps work fine

                    Comment


                      #55
                      I picked up a Vizio tv a last week and Vudu won’t even load up. It give me a connection timeout error.

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