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How long until I get a response?

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    How long until I get a response?

    I submitted a ticket nine days ago for a fairly straightforward issue (requesting a refund for an accidental purchase I made and have not watched). Usually, when I've submitted a ticket in the past, I've received a response within a day or two. Is something going on with Customer Service I should be aware of?

    #2
    Re: How long until I get a response?

    I have responded to your ticket, please check your email.

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