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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Can't stream vudu for longer than a minute on my roku device.

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    Can't stream vudu for longer than a minute on my roku device.

    When i try to stream on my roku device it doesn't work for longer than a minute, it starts buffering and won't work. All other apps stream just fine only vudu is having issues, i pre ordered movies I'd like to watch but can't I'm extremly disappointed... So what's wrong with vudu, kinda want to watch my movies since not all of them go to movies anywhere which streams perfectly... HELP PLEASE!

    #2
    Originally posted by Wbcwaas View Post
    When i try to stream on my roku device it doesn't work for longer than a minute, it starts buffering and won't work. All other apps stream just fine only vudu is having issues, i pre ordered movies I'd like to watch but can't I'm extremly disappointed... So what's wrong with vudu, kinda want to watch my movies since not all of them go to movies anywhere which streams perfectly... HELP PLEASE!




    06-25-2019, 06:29 PM
    I?m encountering the same issues as others within. This thread. I have over 100mbs download speeds and have one box that I use with direct wired and others wireless different devices. All of which pose the same issues with buffering and continually reloading the movie. Doesn?t matter whether or not it?s hdx or sd.
    I don?t experience these problems with any of these devices with YouTube streaming, Netflix, amazon prime, etc...
    any updates on this issue?

    I posted the post below almost a month ago. With a screen shot of what has been happening on VUDU's service since around 6-23. It got better for about a week and then started all over again. Same error box popping up when trying to access VUDU from both of my Roku Ultra's. AND my Samsung TVS. Can't access VUDU.

    The error box I posted in the screen shot pops up randomly throughout the day. Every day. Just happened 10 minutes ago but now the service is working but it doesn't work consistently. I have 986 movies that I paid good money for and I want access to those movies. Nobody ever got back to us on the original post below with any explanation as to what is going on.


    https://forum.vudu.com/forum/technic...nstant-loading
    • SandraSandra
      Senior Member
      • Join Date: Feb 2012
      • Posts: 150

      #7
      06-25-2019, 10:05 PM



      Originally posted by FelipeF View Post
      I've reached out to some engineers to see what might be going on. I'll report back when I have more information.



      Hi Felipe,

      I cannot access Vudu's service at all on any of my devices. Off and on. I keep getting this error message "SORRY, VUDU IS CURRENTLY UNAVAILABLE PLEASE TRY AGAIN LATER". Screen shot of error message posted below.

      Also when trying to access VUDU's website from two different computers, the website will not come up. This has also been happening off and on.




      VUDU ERROR_650.jpg

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      #3
      We watch hours and hours of Vudu day and Not having this issue. Running multiple Roku Ultras, some of the current sticks and several older models. Switch between FIOS and Charter depending on location.

      Comment


        #4
        Originally posted by jeremymc7 View Post
        We watch hours and hours of Vudu day and Not having this issue. Running multiple Roku Ultras, some of the current sticks and several older models. Switch between FIOS and Charter depending on location.
        The "SERVICE UNAVAILABLE" has been going on for more than a month for some of us. The firmware version for both my ULTRA'S 9.1.0 BUILD 4111-29

        And the UHD folder on both of my Ultra's say the movie count is only 600. Did 81 UHD movies for sale just disappear? On both devices? On the Samsung TVS the UHD Folder movie count is 681. 681 is the correct count. Just a few days ago my ULTRA'S had the same UHD FOLDER MOVIE count as the Samsung TVS. I view the UHD folder on ALL devices every day checking for new movies added. Always watching the count to find new UHD movies for sale.

        I also have access to a 3D MOVIE FOLDER that I've never had before on the ULTRA's but not my Samsung TVS. I don't have 3D TVS. Very weird the services are not matching on ULTRA's and the Samsung TVS. Always have before. Until yesterday. I've had my TVS and the ULTRA's for a few years. Firmware is up to date.

        I don't have FIOS. I work for my Internet provider. I have expensive equipment. Including my own router with antenna's sticking out everywhere. There has been an ongoing service issue with VUDU for some of us. This isn't the first time.

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