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New Roku Stick with $5 vudu promo, redemption page missing?

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    New Roku Stick with $5 vudu promo, redemption page missing?

    I just now purchased the new Roku Streaming Stick 2016 version from Walmart and it includes a $5 vudu promo. The slip of paper with the code tells me to redeem it on watch.vudu.com/roku, but when I go there, I get a 404 error that the page doesn't exist.

    I've also tried redeeming the code on the movie credits page, but that gives me an error that the code is invalid.

    Where can I redeem this code?

    #2
    Re: New Roku Stick with $5 vudu promo, redemption page missing?

    Originally posted by Y2Bogus View Post
    I just now purchased the new Roku Streaming Stick 2016 version from Walmart and it includes a $5 vudu promo. The slip of paper with the code tells me to redeem it on watch.vudu.com/roku, but when I go there, I get a 404 error that the page doesn't exist.

    I've also tried redeeming the code on the movie credits page, but that gives me an error that the code is invalid.

    Where can I redeem this code?
    Can you DM me a picture of the code or at the very least send me the code itself so I can investigate further.

    Comment


      #3
      Re: New Roku Stick with $5 vudu promo, redemption page missing?

      Does anyone know what the difference is on the 2016 version of the Vudu streaming stick? I returned the other because the remote didn't work consistently on the older version after trying 3 different sticks. I would be willing to try the new version but would like to know what changed?

      2 UHD
      733 HDX
      2 SD

      Comment


        #4
        Re: New Roku Stick with $5 vudu promo, redemption page missing?

        It has 8 times the processing speed. It has an RF remote instead of an infrared remote.

        https://www.roku.com/products/streaming-stick

        Comment


          #5
          Re: New Roku Stick with $5 vudu promo, redemption page missing?

          Originally posted by lujan View Post
          Does anyone know what the difference is on the 2016 version of the Vudu streaming stick? I returned the other because the remote didn't work consistently on the older version after trying 3 different sticks. I would be willing to try the new version but would like to know what changed?

          2 UHD
          733 HDX
          2 SD
          It's a Roku stick, not Vudu Spark stick.

          Comment


            #6
            Re: New Roku Stick with $5 vudu promo, redemption page missing?

            Originally posted by FelipeF View Post
            It's a Roku stick, not Vudu Spark stick.
            Oh, ok I thought it was the Vudu Spark version. I won't buy another Roku stick until it supports 4k video.

            2 UHD
            733 HDX
            2 SD

            Comment


              #7
              Re: New Roku Stick with $5 vudu promo, redemption page missing?

              The redemption page started working last night for me. Sorry for the late reply.

              Comment


                #8
                Re: New Roku Stick with $5 vudu promo, redemption page missing?

                I can't get my code to work, and it's very frustrating. Why did Vudu partner with Roku for this promotion, and then not allow us to use the promotion?

                Comment


                  #9
                  Re: New Roku Stick with $5 vudu promo, redemption page missing?

                  Originally posted by LMGCostello View Post
                  I can't get my code to work, and it's very frustrating. Why did Vudu partner with Roku for this promotion, and then not allow us to use the promotion?
                  Are you redeeming your code at the link below?

                  www.vudu.com/moviecredits

                  Comment


                    #10
                    Re: New Roku Stick with $5 vudu promo, redemption page missing?

                    Originally posted by FelipeF View Post
                    Are you redeeming your code at the link below?

                    www.vudu.com/moviecredits
                    That one said invalid code. I'd originally followed the instructions on the certificate that said to enter the code at watch.vudu.com/roku but that one didn't work either.

                    Comment


                      #11
                      Re: New Roku Stick with $5 vudu promo, redemption page missing?

                      Originally posted by LMGCostello View Post
                      That one said invalid code. I'd originally followed the instructions on the certificate that said to enter the code at watch.vudu.com/roku but that one didn't work either.
                      Have you started a ticket with customer care? If so, can I please have you ticket # so I can take a look at it?

                      Comment


                        #12
                        Re: New Roku Stick with $5 vudu promo, redemption page missing?

                        I've just sent them a copy of the certificate, and I'm waiting for an answer. The ticket number is #16103-000881.

                        Comment


                          #13
                          Re: New Roku Stick with $5 vudu promo, redemption page missing?

                          Originally posted by LMGCostello View Post
                          I've just sent them a copy of the certificate, and I'm waiting for an answer. The ticket number is #16103-000881.
                          The ticket # is incorrect, can you repost it again?

                          Comment


                            #14
                            Re: New Roku Stick with $5 vudu promo, redemption page missing?

                            Sorry, left out a digit, it's #161013-000881 try that

                            Comment


                              #15
                              Re: New Roku Stick with $5 vudu promo, redemption page missing?

                              Originally posted by LMGCostello View Post
                              Sorry, left out a digit, it's #161013-000881 try that
                              You've already redeemed and used the $5 credit on Batman v Superman: Dawn of Justice (Theatrical) [hdx]. This is why the code is invalid.

                              Comment

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