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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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New Roku Stick with $5 vudu promo, redemption page missing?

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    New Roku Stick with $5 vudu promo, redemption page missing?

    I just now purchased the new Roku Streaming Stick 2016 version from Walmart and it includes a $5 vudu promo. The slip of paper with the code tells me to redeem it on watch.vudu.com/roku, but when I go there, I get a 404 error that the page doesn't exist.

    I've also tried redeeming the code on the movie credits page, but that gives me an error that the code is invalid.

    Where can I redeem this code?

    #2
    Re: New Roku Stick with $5 vudu promo, redemption page missing?

    Originally posted by Y2Bogus View Post
    I just now purchased the new Roku Streaming Stick 2016 version from Walmart and it includes a $5 vudu promo. The slip of paper with the code tells me to redeem it on watch.vudu.com/roku, but when I go there, I get a 404 error that the page doesn't exist.

    I've also tried redeeming the code on the movie credits page, but that gives me an error that the code is invalid.

    Where can I redeem this code?
    Can you DM me a picture of the code or at the very least send me the code itself so I can investigate further.

    Comment


      #3
      Re: New Roku Stick with $5 vudu promo, redemption page missing?

      Does anyone know what the difference is on the 2016 version of the Vudu streaming stick? I returned the other because the remote didn't work consistently on the older version after trying 3 different sticks. I would be willing to try the new version but would like to know what changed?

      2 UHD
      733 HDX
      2 SD

      Comment


        #4
        Re: New Roku Stick with $5 vudu promo, redemption page missing?

        It has 8 times the processing speed. It has an RF remote instead of an infrared remote.

        https://www.roku.com/products/streaming-stick

        Comment


          #5
          Re: New Roku Stick with $5 vudu promo, redemption page missing?

          Originally posted by lujan View Post
          Does anyone know what the difference is on the 2016 version of the Vudu streaming stick? I returned the other because the remote didn't work consistently on the older version after trying 3 different sticks. I would be willing to try the new version but would like to know what changed?

          2 UHD
          733 HDX
          2 SD
          It's a Roku stick, not Vudu Spark stick.

          Comment


            #6
            Re: New Roku Stick with $5 vudu promo, redemption page missing?

            Originally posted by FelipeF View Post
            It's a Roku stick, not Vudu Spark stick.
            Oh, ok I thought it was the Vudu Spark version. I won't buy another Roku stick until it supports 4k video.

            2 UHD
            733 HDX
            2 SD

            Comment


              #7
              Re: New Roku Stick with $5 vudu promo, redemption page missing?

              The redemption page started working last night for me. Sorry for the late reply.

              Comment


                #8
                Re: New Roku Stick with $5 vudu promo, redemption page missing?

                I can't get my code to work, and it's very frustrating. Why did Vudu partner with Roku for this promotion, and then not allow us to use the promotion?

                Comment


                  #9
                  Re: New Roku Stick with $5 vudu promo, redemption page missing?

                  Originally posted by LMGCostello View Post
                  I can't get my code to work, and it's very frustrating. Why did Vudu partner with Roku for this promotion, and then not allow us to use the promotion?
                  Are you redeeming your code at the link below?

                  www.vudu.com/moviecredits

                  Comment


                    #10
                    Re: New Roku Stick with $5 vudu promo, redemption page missing?

                    Originally posted by FelipeF View Post
                    Are you redeeming your code at the link below?

                    www.vudu.com/moviecredits
                    That one said invalid code. I'd originally followed the instructions on the certificate that said to enter the code at watch.vudu.com/roku but that one didn't work either.

                    Comment


                      #11
                      Re: New Roku Stick with $5 vudu promo, redemption page missing?

                      Originally posted by LMGCostello View Post
                      That one said invalid code. I'd originally followed the instructions on the certificate that said to enter the code at watch.vudu.com/roku but that one didn't work either.
                      Have you started a ticket with customer care? If so, can I please have you ticket # so I can take a look at it?

                      Comment


                        #12
                        Re: New Roku Stick with $5 vudu promo, redemption page missing?

                        I've just sent them a copy of the certificate, and I'm waiting for an answer. The ticket number is #16103-000881.

                        Comment


                          #13
                          Re: New Roku Stick with $5 vudu promo, redemption page missing?

                          Originally posted by LMGCostello View Post
                          I've just sent them a copy of the certificate, and I'm waiting for an answer. The ticket number is #16103-000881.
                          The ticket # is incorrect, can you repost it again?

                          Comment


                            #14
                            Re: New Roku Stick with $5 vudu promo, redemption page missing?

                            Sorry, left out a digit, it's #161013-000881 try that

                            Comment


                              #15
                              Re: New Roku Stick with $5 vudu promo, redemption page missing?

                              Originally posted by LMGCostello View Post
                              Sorry, left out a digit, it's #161013-000881 try that
                              You've already redeemed and used the $5 credit on Batman v Superman: Dawn of Justice (Theatrical) [hdx]. This is why the code is invalid.

                              Comment

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