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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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    Login failed.

    Hello VUDU. My login is failing all of a sudden. When I ask for a password reset it says communication failure. My wife's account works fine. Any ideas what is happening? Thanks!

    #2
    Re: Login failed.

    This should be fixed by now.

    Comment


      #3
      Re: Login failed.

      Thanks it works now. Glad I found this forum!

      Comment


        #4
        Re: Login failed.

        Mine and my sister's logins are also failing. We have both tried resetting our passwords, and the website says that we are using the 'Same password', but that password won't log us in.

        Comment


          #5
          Re: Login failed.

          Originally posted by FelipeF View Post
          This should be fixed by now.
          Mine also want let me login even when i reset the password please help?

          Comment


            #6
            Re: Login failed.

            Originally posted by Gwardylives View Post
            Mine also want let me login even when i reset the password please help?
            Are you trying to access Vudu outside of the United States? Vudu is a US only service.

            Comment


              #7
              Re: Login failed.

              Originally posted by Gwardylives View Post
              Mine also want let me login even when i reset the password please help?
              I certainly am, I just wanted to delete my billing information as I won't be going back in the US any time soon.

              So, if I understand it correctly I need to wait to come back to the US if I want to do that?

              Thanks,
              Davide

              Comment


                #8
                Re: Login failed.

                I keep getting login failed no matter what browser I use to sign in with. How can I correct this?

                Comment


                  #9
                  Re: Login failed.

                  Originally posted by peterddonahue@hotmail.com View Post
                  I keep getting login failed no matter what browser I use to sign in with. How can I correct this?
                  Seems that you have 2 accounts with the same email. Make sure you are using the correct account to login (Walmart login option vs Vudu).

                  Comment


                    #10
                    Re: Login failed.

                    I keep getting login failed Everytime. I even changed my password and the same. I just want to purchase a movie.

                    Comment


                      #11
                      Re: Login failed.

                      Same here... I forgot my password so I reset it. However, it still does not accept my new password. It keeps on saying login failed. What do I do now?! I wanted to rent a movie...

                      Comment


                        #12
                        Re: Login failed.

                        Originally posted by Natcassexy View Post
                        Same here... I forgot my password so I reset it. However, it still does not accept my new password. It keeps on saying login failed. What do I do now?! I wanted to rent a movie...
                        Are you trying to login within the Unites States?

                        Comment


                          #13
                          Re: Login failed.

                          Originally posted by ccpridgen View Post
                          I keep getting login failed Everytime. I even changed my password and the same. I just want to purchase a movie.
                          Hello,
                          I have the same login failed message. I used a saved login and password. But it failed,
                          Can this be fixed please?

                          Comment


                            #14
                            Re: Login failed.

                            Hello, I'm having the same problem. I'm using a saved password but it keeps saying login failed. Please help!

                            Comment


                              #15
                              Re: Login failed.

                              I am also recently getting this login failed error.. I am in the US and have been using the app for over a year with no issues. I can use the exact same app on my phone and it works just fine, as well as my windows 10 pc, same account and password, no problem. But now on my Samsung Galaxy Tab 2 10.1 (Model P5113) running Lineage OS 13 (Marshmallow 6.0.1) which I have been running for over 3 months with no problem, suddenly I get nothing but login failed every time I try to connect. I've downgraded my version of Lineage to several previous versions including going back a month or two, as well as downgrading my copy of vudu to try and track the error to no avail. The issue crept up about 2 weeks ago when I suddenly had a pop up saying that it could not run Vudu on a rooted device suddenly (after running on the same operating system the previous 3 months with no prior issues). Next day, I couldnt even log in. I have totally wiped my tablet, it is currently non-rooted, and still I cant log in. Any help would be appreciated

                              Comment

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