Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

Movies showing up before redemption

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Movies showing up before redemption

    Had anyone else encountered this? I've had my account for quite a few years now and only just encountered this for the first time a few weeks ago when I bought Doctor Sleep. I brushed it off, but then it happened again just now with Knives Out. I logged into my Vudu to redeem the movie, and it was already showing up in My Movies. I thought I accidentally bought it twice, so scoured the house to be sure. Then I noticed under the thumbnail of the film there was a button for "redeem," as well as the opt-in to rent it still - despite it saying I own it where the buy button is, which is not on any of my other movies. So, of course I went ahead and clicked it and punched in the code, and it updated to "You own UHD" like all of my other movies. Doctor Sleep I didn't notice this because I didn't click on it in my movies, I just finished the redemption on the main website.

    Does this have something to do with my credit card being on file and/or being linked with my walmart account (where I bought them)? So bizarre to see.

    #2
    I am assuming you bought the UHD from Walmart and received the HD Instawatch in your VUDU account. Then when you entered the code you then received the UHD digital copy.

    Comment

    Working...