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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Questions Begging for an Answer from VUDU

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    #1

    Questions Begging for an Answer from VUDU

    I know the big concern for any business is sales / revenue. After all, no sales / revenue = no business!

    However, a big part of that (sales / revenue) is from the satisfaction of your customer base, so they keep coming back, versus going to Amazon / iTunes or similar, instead.

    VUDU has huge potential, particularly when it comes to their app and the option to download purchased (owned) content, mixed with free-to-watch content, current releases, sales and so forth.

    However, from a customer point of view, VUDU is holding themselves back from being far more successful, in three areas...


    (1) The Windows App does not allow you to download content to a location (drive) of your choice. Most computers these days have very little space on the main drive!

    Also, you can't watch downloaded content unless you are connected on-line, which defeats the purpose of downloading it to start with!

    Fix those 2 things, and you will be heads above any other service, for this alone!


    (2) Next, what you offer plays into revenue (of course). However, VUDU has the very bad habit of offering things in an incomplete manner (a widespread problem).

    You might be surprised how big Binge watching and "collecting" (owning) Movies / TV Shows is... and how it might contribute to revenue.

    EXAMPLES:

    * Missing Episodes (current examples, Hunting Atlantis Season 1 missing Episode 3; Expedition Unknown Season 9 missing Episode 2; Unexplained Season 1 on sale for $18.99 with no episodes whatsoever listed). Why would individual episodes not be included? They are elsewhere....

    * Episodes are listed but greyed out (can't watch / buy) (example: Off the Map Season 1; Avengers (UK) Season 2 & 3; Ridiculousness Season 20...). Why would individual episodes not be available?

    * Movie "franchises" do not always offer all the Sequels, or the Sequels can not be watched / purchased (examples: Neverending Story III is missing; Howling III to VI are free-to-watch but not purchasable...).

    * Sometimes Sale Offerings are not for sale at all (recently, The Middle Season 5 and Larry the Cable Guy Health Inspector have been listed and labeled as sale items, but neither one has been purchasable, sale or not)... or they are listed at the wrong price (currently, Journey to Royal a WW II Rescue Mission is included in the Weekly $4.99 listings, but is priced at $6.99).

    * Many Movies and TV Shows seem way overpriced. Example, Operation Dumbo Drop was just on sale for $4.99, but had been listed at $17.99 ($13 difference). TV Seasons are listed in excess of $30, and many times those same seasons will go on sale for $4.99 to $9.99 (a difference of $20+). I, for one, wait for the sale price, for this very reason. However, if the regular price were more reasonable, I might buy it to start with.


    (3) Since the Fandango merger... things have gotten a really buggy.

    In the past, you could Rate individual Episodes and bonus features. You can't do that anymore.

    Many of the Movie and Season Bonus Features (bought and paid for) are no longer watchable (they will not play... "Failed to get playback information." -- example Flash Season 7, Episode 101 'Trailer').

    Mysterious Episodes and Seasons have seemed to pop up, that probably don't exist to start with (example, Supernatural Season 99; Expedition X Season 1, Episode 8).


    So -- the question is anyone actually working to fix these problems?

    Any effort to offer complete TV / Movies sets (and all episodes)?

    Any chance with Windows 11 coming out that the App can be updated to better accommodate the Customer (where to download and off-line viewing)?
    Tags: None
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