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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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  • Duncan Eyedaho
    replied
    Originally posted by Wasteland View Post
    Vudu needs to add a Hide feature so we can just hide what we don't want anymore, instead of relying on CS to remove them, for like me, those titles that I'm stuck with due to UV.
    I agree…
    It would be greatly appreciated if Vudu added a Hide Library Video feature that could hide any number of titles in one’s library. Sometimes a movie is bought by mistake, or by a visiting family member, or is included in a promotion, or is simply one you bought and didn’t care for, and so you would rather it not show up in your library anymore. Hidden videos could be managed from a User Tools menu.

    I would also really like to be able to hide any video in the Vudu catalog so I don’t have to wade through videos I know I never will want to purchase/watch. Same goes with particular genres; it would be great to hide entire genres if the user so chooses.

    Maybe we could get this feature please!?

    Leave a comment:


  • Duncan Eyedaho
    replied
    Originally posted by Wasteland View Post
    Vudu needs to add a Hide feature so we can just hide what we don't want anymore, instead of relying on CS to remove them, for like me, those titles that I'm stuck with due to UV.
    I agree…
    It would be greatly appreciated if Vudu added a Hide Library Video feature that could hide any number of titles in one’s library. Sometimes a movie is bought by mistake, or by a visiting family member, or is included in a promotion, or is simply one you bought and didn’t care for, and so you would rather it not show up in your library anymore. Hidden videos could be managed from a User Tools menu.

    I would also really like to be able to hide any video in the Vudu catalog so I don’t have to wade through videos I know I never will want to purchase/watch. Same goes with particular genres; it would be great to hide entire genres if the user so chooses.

    maybe we could get this feature please!?

    Leave a comment:


  • Duncan Eyedaho
    replied
    Originally posted by Wasteland View Post
    Vudu needs to add a Hide feature so we can just hide what we don't want anymore, instead of relying on CS to remove them, for like me, those titles that I'm stuck with due to UV.
    I agree…
    It would be greatly appreciated if Vudu added a Hide Library Video feature that could hide any number of titles in one’s library. Sometimes a movie is bought by mistake, or by a visiting family member, or is included in a promotion, or is simply one you bought and didn’t care for, and so you would rather it not show up in your library anymore. Hidden videos could be managed from a User Tools menu.

    I would also really like to be able to hide any video in the Vudu catalog so I don’t have to wade through videos I know I never will want to purchase/watch. Same goes with particular genres; it would be great to hide entire genres if the user so chooses.

    maybe we could get this feature please!?

    Leave a comment:


  • FelipeF
    replied
    Originally posted by jeremymc7 View Post
    Do some things need to be deleted from MA end instead of Vudu?

    Does MA constantly resync so if purchase shows from other than Vudu it will just keep repairing in Vudu ?
    Yes, if the title was originally acquired somewhere else, it will continually reappear in your Vudu account.

    Leave a comment:


  • Wasteland
    replied
    Originally posted by jeremymc7 View Post
    I have friends that have make similar comments. Specifically for supplemental materials. And more so when it was ported over and Vudu shows all the supplemental material as feature titles instead of in a feature title folder with the feature itself.
    Mine was for some Power Ranger titles. They released the series in "Volumes" which I would D2D, and they act as stand alone movies, while later they released the complete seasons as shows themself...

    Leave a comment:


  • jeremymc7
    replied
    I have friends that have make similar comments. Specifically for supplemental materials. And more so when it was ported over and Vudu shows all the supplemental material as feature titles instead of in a feature title folder with the feature itself.

    Leave a comment:


  • Wasteland
    replied
    Vudu needs to add a Hide feature so we can just hide what we don't want anymore, instead of relying on CS to remove them, for like me, those titles that I'm stuck with due to UV.

    Leave a comment:


  • jeremymc7
    replied
    Anything that was UV I would think is tied to providers. IE Vudu. Which is one reason I ported all UV to any provider I could before it went down, JIC. IE I have thousands of UV titles at Kaleidescape before I even got one of their boxes.

    Leave a comment:


  • Wasteland
    replied
    Originally posted by jeremymc7 View Post
    Do some things need to be deleted from MA end instead of Vudu?

    Does MA constantly resync so if purchase shows from other than Vudu it will just keep repairing in Vudu ?
    The only thing I can think of is that they might have been UV at some point? Would that keep them coming in, even though UV is dead? They were all D2D.

    Originally posted by jeremymc7 View Post
    Do some things need to be deleted from MA end instead of Vudu?
    All are Lionsgate titles, so no MA.

    You'd think with UV being dead, Vudu could delete them and there would be no way of them coming back since UV is dead... lol

    Leave a comment:


  • jeremymc7
    replied
    Do some things need to be deleted from MA end instead of Vudu?

    Does MA constantly resync so if purchase shows from other than Vudu it will just keep repairing in Vudu ?

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Wasteland View Post

    Thanks! I'm not sure if you were the one who I received the email from or not, but it said the 6 titles were removed from my Library, but only 1 of them was removed, the other 5 are still there.
    I checked the ticket and I did see them deleted on our end. I also couldn't find some of the content on your account either. If they are importing from somewhere, then we cannot permanently delete them.

    Leave a comment:


  • Wasteland
    replied
    Originally posted by FelipeF View Post

    I'll get to this ticket by end of day tomorrow.
    Thanks! I'm not sure if you were the one who I received the email from or not, but it said the 6 titles were removed from my Library, but only 1 of them was removed, the other 5 are still there.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Wasteland View Post
    FelipeF is there anyway you can check my ticket? The sign from the link in my email no longer works to login, chat is never there, my emails have gone unanswered for months, only got one response. The only thing I can find that could be a ticket number is what's in my email, which is 20220801-IYD7X4.
    I'll get to this ticket by end of day tomorrow.

    Leave a comment:


  • Wasteland
    replied
    FelipeF is there anyway you can check my ticket? The sign from the link in my email no longer works to login, chat is never there, my emails have gone unanswered for months, only got one response. The only thing I can find that could be a ticket number is what's in my email, which is 20220801-IYD7X4.

    Leave a comment:


  • jeremymc7
    replied
    Online support, especially offshore, has been bad at a lot of companies for a while.

    Shrinkflation has been a bit thing especially these last few years.
    Make it smaller
    Switch to cheaper materials
    AND
    Raise the price as well.

    In some cases we're paying 2-3x more all while getting less of a lower quality product.

    Leave a comment:

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