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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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Buffering every 2-3 minutes

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  • Jake
    replied
    Re: Buffering every 2-3 minutes

    There is a bug on Roku that can cause may require you to hard power cycle a Roku device if you get continuous buffering on the VUDU app. We are working with Roku to resolve it.

    Leave a comment:


  • rptgeek
    started a topic Buffering every 2-3 minutes

    Buffering every 2-3 minutes

    Over the last couple of days my vudu movies buffer every 2-3 minutes. The movies will start just fine then pause to buffer every 2-3 minutes.

    Other streaming services (Amazon, Netflix) etc and all other internet streaming works fine for me. Doing a speed test gives me around 82 MBPS with 9 ms ping so bandwidth and speed haven't been an issue.

    Not sure if this is related but on my Roku TV i've had to log back into my account and re-activate my roku device several times. When going into manage my devices I see the same roku TV in there multiple times.

    Any thoughts on what might be the problem? Haven't noticed any problems for years until just a few days ago. Since everything else on my network communicates with other streaming services just fine I'm concluding it must be somewhere between my ISP (Comcast) and VUDU.

    Doing a TraceRT shows the following and I get a timeout every time at step 6.

    Tracing route to watch.vudu.com [208.79.221.210]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms router.asus.com [xxx.xxx.xxx.xxx]
    2 15 ms 11 ms 10 ms xxx.xxx.xxx.xxx
    3 17 ms 17 ms 10 ms te-0-1-0-2-sur03.saltlakecity.ut.utah.comcast.net [69.139.230.165]
    4 15 ms 17 ms 12 ms be-1-ar01.saltlakecity.ut.utah.comcast.net [162.151.49.133]
    5 12 ms 16 ms 46 ms 4.68.63.17
    6 * * * Request timed out.
    7 38 ms 37 ms 44 ms WAL-MART-ST.ear3.SanJose1.Level3.net [4.16.46.154]
    8 38 ms 32 ms 33 ms watch.vudu.com [208.79.221.210]

    Trace complete.
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