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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Content not importing from UV library (2016 edition)

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    Content not importing from UV library (2016 edition)

    Not sure if it there was a vudu update or a UV update last night, but about 98% of the titles that import from my UV library disappeared this morning.

    myuv.com still shows all titles, they just are not currently importing to vudu.

    Relinking the library does not do anything.

    Only the most recently added content is actually importing from UV.

    Could someone with tech support check this out please?

    Thanks!

    #2
    Re: Content not importing from UV library (2016 edition)

    Same happened to me.

    Comment


      #3
      Re: Content not importing from UV library (2016 edition)

      Having issues here too. Dunno if it's UV or Vudu with the problem. I hope someone from Vudu can chime in.

      Comment


        #4
        Re: Content not importing from UV library (2016 edition)

        Same here, all of my Flixster redeems are missing from VUDU.

        Comment


          #5
          Re: Content not importing from UV library (2016 edition)

          Having issues here are well. Movies still in UV but missing from Vudu.

          -Kevin

          Comment


            #6
            Re: Content not importing from UV library (2016 edition)

            Same thing..,please fix

            Comment


              #7
              Re: Content not importing from UV library (2016 edition)

              im missing 700 movies from my collection i called customer care they said the phones were blowing up with the same issue

              Comment


                #8
                Re: Content not importing from UV library (2016 edition)

                I'm wondering if it's only certain devices because I'm seeing everything in my collection on the Chrome browser?

                26 UHD
                765 HDX
                2 SD

                Comment


                  #9
                  Re: Content not importing from UV library (2016 edition)

                  Originally posted by lujan View Post
                  I'm wondering if it's only certain devices because I'm seeing everything in my collection on the Chrome browser?

                  26 UHD
                  765 HDX
                  2 SD
                  if you refresh the page they likely will go away thats what i was using

                  Comment


                    #10
                    Re: Content not importing from UV library (2016 edition)

                    Same here.

                    Comment


                      #11
                      Re: Content not importing from UV library (2016 edition)

                      Originally posted by danglin709 View Post
                      if you refresh the page they likely will go away thats what i was using
                      Yeah, it's now 14 movies less than before so it's happening to my collection now.

                      26 UHD
                      765 HDX
                      2 SD

                      Comment


                        #12
                        Re: Content not importing from UV library (2016 edition)

                        We are aware of this issue and have already contacted UV about. They are in the process of doing some maintenance. Hopefully this will all get resolved soon.

                        Comment


                          #13
                          Re: Content not importing from UV library (2016 edition)

                          Any updates? Nothing has changed.

                          Comment


                            #14
                            Re: Content not importing from UV library (2016 edition)

                            It's frustrating as things are in my purchase history, but I can't watch them.

                            Comment


                              #15
                              Re: Content not importing from UV library (2016 edition)

                              Originally posted by FelipeF View Post
                              We are aware of this issue and have already contacted UV about. They are in the process of doing some maintenance. Hopefully this will all get resolved soon.
                              We Really do appreciate you acknowledging the issue, and I know this might be all on UV's side but...the two words that give me concern here are "Hopefully" and "soon". Vudu's idea of "soon" has proven to be very different from the rest of the world's definition. Are we talking hours? Days? Months? There are hundreds of members in my UV community that are up in arms over this, and would really appreciate a more concise reply. TIA.

                              Comment

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