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Movie's won't play since Android update Motorola turbo 2

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    #16
    Re: Movie's won't play since Android update Motorola turbo 2

    I also have the Droid turbo 2 and since the last software update on my phone, I haven't been able to download or stream any of my movies. I can access Vudu on my other devices with no issues. Been waiting and still no update that works. I have sent 2 emails over the last 2 weeks with no response. Any help would be appreciated.

    Comment


      #17
      Re: Movie's won't play since Android update Motorola turbo 2

      Got a new update. Got a new error message. Progress I guess. Bummer

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        #18
        Re: Movie's won't play since Android update Motorola turbo 2

        Originally posted by Cyclinon View Post
        Got a new update. Got a new error message. Progress I guess. Bummer
        What's the new error message you are seeing now?

        Comment


          #19
          Re: Movie's won't play since Android update Motorola turbo 2

          Originally posted by FelipeF View Post
          What's the new error message you are seeing now?
          I'm having the same issue. Constant error messages no matter what I do.

          Comment


            #20
            Re: Movie's won't play since Android update Motorola turbo 2

            I have a screen shot but don't know how to put it on her

            Comment


              #21
              Re: Movie's won't play since Android update Motorola turbo 2

              We are still investigating the issue with Motorola Turbo 2 and our app. I do not have an ETA at this moment.

              Comment


                #22
                Re: Movie's won't play since Android update Motorola turbo 2

                Any update on this? I'm not able to download or stream on my Motorola Droid turbo 2.

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                  #23
                  Re: Movie's won't play since Android update Motorola turbo 2

                  Did the offered beta version make any difference? I would be interested to try it out.

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                    #24
                    Re: Movie's won't play since Android update Motorola turbo 2

                    Originally posted by Madcityskier View Post
                    Did the offered beta version make any difference? I would be interested to try it out.
                    It's not our app, it's Lenovo's version of the Android OS that's the issue. They are well aware of the issue, apparently it's affecting other apps according to other users on their forum. No word from Lenovo as of yet.

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                      #25
                      Re: Movie's won't play since Android update Motorola turbo 2

                      Originally posted by FelipeF View Post
                      It's not our app, it's Lenovo's version of the Android OS that's the issue. They are well aware of the issue, apparently it's affecting other apps according to other users on their forum. No word from Lenovo as of yet.
                      The same problem with LG? So does that mean the beta version doesn't work?

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                        #26
                        Re: Movie's won't play since Android update Motorola turbo 2

                        Originally posted by Madcityskier View Post
                        The same problem with LG? So does that mean the beta version doesn't work?
                        Beta did not resolve the issue, it confirmed that it was an OEM issue.

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                          #27
                          Re: Movie's won't play since Android update Motorola turbo 2

                          Originally posted by FelipeF View Post
                          Beta did not resolve the issue, it confirmed that it was an OEM issue.
                          And the Samsung and LG phones have the same issue or a different one?

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                            #28
                            Re: Movie's won't play since Android update Motorola turbo 2

                            Not aware of any pending issues with Samsung and LG phones. Rooting or replacing the OEM OS on your device will cause issues on any device this is done to.

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                              #29
                              My phone is Motorola XT 1585, I have the same issue. Vudu will no longer play. Seems this is a long term issue. Is there ever going to be a fix?

                              Comment


                                #30
                                I'm having a similar issue all of a sudden with my MOTOX2. I can only play SD, no longer able to play HDX or UHD.​​​​​​ Any solutions?

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