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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Movie's won't play since Android update Motorola turbo 2

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    Movie's won't play since Android update Motorola turbo 2

    Since my phone updated, none of my movies will play. I pick the movie goes to play screen and buffers for about a minute. Error message "whoops sorry to interrupt the program." Account works fine on other devices.

    #2
    Re: Movie's won't play since Android update Motorola turbo 2

    Can you provide a screenshot of that error message? I don't think I've ever seen such a message before.

    Comment


      #3
      Re: Movie's won't play since Android update Motorola turbo 2

      Comment


        #4
        Re: Movie's won't play since Android update Motorola turbo 2

        Thank you for the screenshot, sending it over to our engineers.

        Comment


          #5
          Re: Movie's won't play since Android update Motorola turbo 2

          I've been having the exact same issue, with the exact same phone, ever since the 7.0 update about 2 weeks ago. happy someone else is having this issue. Hope they find a fix soon! have a flight this weekend and would love to have my movies available again.

          Comment


            #6
            Re: Movie's won't play since Android update Motorola turbo 2

            Got a Vudu update, but no help movies are still not playing. Bummer

            Comment


              #7
              Re: Movie's won't play since Android update Motorola turbo 2

              Myself and my wife have the same issue. We both have Droid turbo 2. And we are unable to watch movies

              Comment


                #8
                Re: Movie's won't play since Android update Motorola turbo 2

                same here! I cant even download any video from VUDU. once the download is complete I get "Failed" notification from VUDU

                Comment


                  #9
                  Re: Movie's won't play since Android update Motorola turbo 2

                  For those who are having issues with their Moto Turbo 2 and our app, please PM me and I'll provide you a beta version of our app to try out.

                  Comment


                    #10
                    Re: Movie's won't play since Android update Motorola turbo 2

                    I'm afraid I'm getting the same problem since the update on the Lenovo Yoga Tab Pro 3. Things still stream no problem, I just can't play my downloads on my long train commutes anymore.

                    Comment


                      #11
                      Re: Movie's won't play since Android update Motorola turbo 2

                      I have an LG G pad. I can get between 4 and 17 minutes of playback from a downloaded movie before the screen goes black. Attempting to restart the video results in the whoops, sorry to interrupt error. I have tried clearing the cache, uninstalling and re-installing, as well as reformatting my tablet (not a major issue, I primarily use it for Vudu). Streaming simply will not function from the tablet, but will play without a hitch from my T.V., PS4, and Roku.

                      Comment


                        #12
                        Re: Movie's won't play since Android update Motorola turbo 2

                        I'm having the same problem with my turbo 2
                        Please help

                        Comment


                          #13
                          Re: Movie's won't play since Android update Motorola turbo 2

                          Originally posted by FelipeF View Post
                          For those who are having issues with their Moto Turbo 2 and our app, please PM me and I'll provide you a beta version of our app to try out.
                          I am having same issue on Lenovo Yoga tab 3 pro. I can download my movies but I cannot play them. I also can not steam any of my movies. I get the same error "whoops sorry to interrupt orogram, please restart Vudu and try again". Restarting Vudu, restarting tablet, clearing cache, reinstalling app, etc... Nothing seems to resolve this issue. Please help.

                          Comment


                            #14
                            Re: Movie's won't play since Android update Motorola turbo 2

                            Originally posted by Andyryan View Post
                            I'm afraid I'm getting the same problem since the update on the Lenovo Yoga Tab Pro 3. Things still stream no problem, I just can't play my downloads on my long train commutes anymore.
                            Can you explain your issue with further detail? This sounds like a different issue.

                            Comment


                              #15
                              Re: Movie's won't play since Android update Motorola turbo 2

                              Felipe I can't play movies on my Note 4 (C) either... I've had some small OS upgrade last week, than I've updated apps and movies stopped playing. Could you provide me with link to beta version as well? Thanks

                              Comment

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