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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Movie's won't play since Android update Motorola turbo 2

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    #16
    Re: Movie's won't play since Android update Motorola turbo 2

    I also have the Droid turbo 2 and since the last software update on my phone, I haven't been able to download or stream any of my movies. I can access Vudu on my other devices with no issues. Been waiting and still no update that works. I have sent 2 emails over the last 2 weeks with no response. Any help would be appreciated.

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      #17
      Re: Movie's won't play since Android update Motorola turbo 2

      Got a new update. Got a new error message. Progress I guess. Bummer

      Comment


        #18
        Re: Movie's won't play since Android update Motorola turbo 2

        Originally posted by Cyclinon View Post
        Got a new update. Got a new error message. Progress I guess. Bummer
        What's the new error message you are seeing now?

        Comment


          #19
          Re: Movie's won't play since Android update Motorola turbo 2

          Originally posted by FelipeF View Post
          What's the new error message you are seeing now?
          I'm having the same issue. Constant error messages no matter what I do.

          Comment


            #20
            Re: Movie's won't play since Android update Motorola turbo 2

            I have a screen shot but don't know how to put it on her

            Comment


              #21
              Re: Movie's won't play since Android update Motorola turbo 2

              We are still investigating the issue with Motorola Turbo 2 and our app. I do not have an ETA at this moment.

              Comment


                #22
                Re: Movie's won't play since Android update Motorola turbo 2

                Any update on this? I'm not able to download or stream on my Motorola Droid turbo 2.

                Comment


                  #23
                  Re: Movie's won't play since Android update Motorola turbo 2

                  Did the offered beta version make any difference? I would be interested to try it out.

                  Comment


                    #24
                    Re: Movie's won't play since Android update Motorola turbo 2

                    Originally posted by Madcityskier View Post
                    Did the offered beta version make any difference? I would be interested to try it out.
                    It's not our app, it's Lenovo's version of the Android OS that's the issue. They are well aware of the issue, apparently it's affecting other apps according to other users on their forum. No word from Lenovo as of yet.

                    Comment


                      #25
                      Re: Movie's won't play since Android update Motorola turbo 2

                      Originally posted by FelipeF View Post
                      It's not our app, it's Lenovo's version of the Android OS that's the issue. They are well aware of the issue, apparently it's affecting other apps according to other users on their forum. No word from Lenovo as of yet.
                      The same problem with LG? So does that mean the beta version doesn't work?

                      Comment


                        #26
                        Re: Movie's won't play since Android update Motorola turbo 2

                        Originally posted by Madcityskier View Post
                        The same problem with LG? So does that mean the beta version doesn't work?
                        Beta did not resolve the issue, it confirmed that it was an OEM issue.

                        Comment


                          #27
                          Re: Movie's won't play since Android update Motorola turbo 2

                          Originally posted by FelipeF View Post
                          Beta did not resolve the issue, it confirmed that it was an OEM issue.
                          And the Samsung and LG phones have the same issue or a different one?

                          Comment


                            #28
                            Re: Movie's won't play since Android update Motorola turbo 2

                            Not aware of any pending issues with Samsung and LG phones. Rooting or replacing the OEM OS on your device will cause issues on any device this is done to.

                            Comment


                              #29
                              My phone is Motorola XT 1585, I have the same issue. Vudu will no longer play. Seems this is a long term issue. Is there ever going to be a fix?

                              Comment


                                #30
                                I'm having a similar issue all of a sudden with my MOTOX2. I can only play SD, no longer able to play HDX or UHD.​​​​​​ Any solutions?

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