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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Walmart InstaWatch app not working?

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    Walmart InstaWatch app not working?

    Hey Fellas,

    I've scanned the QR codes off of my last three blu-ray purchases from my local Walmart and none of them have been adding to my Vudu library. The first one was The Mummy trilogy and after scanning the QR code with the Walmart app I never got a notification saying an Instawatch film was added nor were the movies added to my Vudu. At first I thought maybe I had misread the box and it wasn't an Instawatch film. Then later I purchased Passengers and Live By Night, both of which had very clear InstaWatch stickers on the box. Neither movie was added to my Vudu after scanning the receipt.

    I sent a support email to Vudu a couple days ago as the Walmart app asks you to but haven't heard back. I was wondering if this service is somehow no longer supported despite the stickers on movies? I'm hoping not as it's really the only reason I buy blu-rays at Walmart and not online or through another local distributor.

    Has anyone else had this issue or know what I can do to add the movies that haven't been added? I no longer have the receipts, but that shouldn't be that big of an issue as I scanned them all and they're connected to my Walmart account.

    Please and thank you for any help!

    Re: Walmart InstaWatch app not working?

    I am running into the same problem as is my mother. We have scanned the receipts into the savings catcher and it didn't do anything. I have even went back and scanned them again under the InstaWatch option in the Walmart app. But the movies are not being added. I think something is wrong on Walmart's end of things. Tonight I had issues connecting to scan and submit.

    All that said, if you scanned and submitted your receipts in your Walmart app there should be a copy there under the store receipts which should be usable by Walmart to verify your purchases.