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Can't login in the USA!!!!!!!!!!!!!

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    Can't login in the USA!!!!!!!!!!!!!

    I am going nuts!!!
    Suddenly for NO reason...after having my account for YEARS, and
    now 30 plus movies I OWN........I am unable to login!

    I am in the USA ........
    I tried numerous times to change my password and STILL it
    says "login failed"......

    HELP PLEASE!!!!!!!!!!!!!!!!

    #2
    Re: Can't login in the USA!!!!!!!!!!!!!

    You have 2 accounts with the same email address. Please make sure you are logging using the Vudu option, not the Walmart option.

    Comment


      #3
      Re: Can't login in the USA!!!!!!!!!!!!!

      Originally posted by FelipeF View Post
      You have 2 accounts with the same email address. Please make sure you are logging using the Vudu option, not the Walmart option.
      I tried both accounts.
      Odd thing....it let's me login (it didn't last night)...but when
      I login using one of the tvs ....it says I'm on too many devices.
      It says we are allowed 8 devices. I'm not using but one device!

      Comment


        #4
        Re: Can't login in the USA!!!!!!!!!!!!!

        Originally posted by cashcreators View Post
        I tried both accounts.
        Odd thing....it let's me login (it didn't last night)...but when
        I login using one of the tvs ....it says I'm on too many devices.
        It says we are allowed 8 devices. I'm not using but one device!
        You definitely have 8 devices on your Vudu login account. You will need to remove one of them in order to free up a slot for a new device. Login to your account on our website and look under the Manage Devices tab to manage your devices.

        Comment


          #5
          Re: Can't login in the USA!!!!!!!!!!!!!

          Originally posted by FelipeF View Post
          You definitely have 8 devices on your Vudu login account. You will need to remove one of them in order to free up a slot for a new device. Login to your account on our website and look under the Manage Devices tab to manage your devices.
          So you are saying we can't have more than 8 devices...even
          if only one device is actually watching vudu at that time??

          Comment


            #6
            Re: Can't login in the USA!!!!!!!!!!!!!

            Ok I have deleted a device....had no idea vudu had this rule!
            Needs to be on your site....

            Comment


              #7
              Re: Can't login in the USA!!!!!!!!!!!!!

              Originally posted by cashcreators View Post
              Ok I have deleted a device....had no idea vudu had this rule!
              Needs to be on your site....
              It is:

              http://www.vudu.com/termsofservice.html

              Device Limits:

              You may link up to eight (8) Vudu Devices to your Vudu Account in order to view Content (each, a ?Linked Device?), provided such Linked Device may only be linked to a single Vudu Account at a given time. NOTE: Computers that stream content via the Internet are not required to be linked to your Vudu Account and will not be considered a ?Linked Device?; provided, however that any computer that is used to download Content via the Vudu To Go service will require a link to your Vudu Account and will be considered a ?Linked Device.?

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