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Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Movies not showing up in VUDU

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  • HitmanCapone
    replied
    Hello, I just bought The Addams Family on blue ray & it came with a iTunes code redemption but the movie isn't showing up on my VUDU and I have all accounts linked through MA

    Leave a comment:


  • FelipeF
    replied
    Originally posted by uturnfilms View Post
    Could use some assistance: Recently redeemed 'Trash' from Universal Studios in iTunes, which shows as MA. It's not showing in my MA or Vudu and it appears my accounts are linked. Help! Thanks!
    You will need to contact MA or Universal Studios for this matter. Vudu won't know you own this title until your MA account has acquire the content rights.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Zephaniah117 View Post
    I also purchased Frozen 2. I redeemed it through Movies Anywhere. It has shown up there, but not transferred to VUDU
    Looks like you link is in "pending" status. Please unlink and re-link your MA account with your Vudu account. That should fix your issue.

    Leave a comment:


  • uturnfilms
    replied
    Could use some assistance: Recently redeemed 'Trash' from Universal Studios in iTunes, which shows as MA. It's not showing in my MA or Vudu and it appears my accounts are linked. Help! Thanks!

    Leave a comment:


  • Zephaniah117
    replied
    I also purchased Frozen 2. I redeemed it through Movies Anywhere. It has shown up there, but not transferred to VUDU

    Leave a comment:


  • xfrankiex15@yahoo.com
    replied
    Originally posted by FelipeF View Post

    I see it on your account now. Sometimes it take a bit of time for it to transfer over.
    Thank you! I ended up deleting the link and re-linking the account and it showed up after. Thanks for the response!

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Totem1969 View Post
    I redeemed a bluray code for Heriditary about 12 hrs ago. It shows as purchased when I search for it, but it is not in my Vudu library. It's a ghost, please help.
    According to our records, you already own Hereditary since Tue Dec 31, 2019

    Leave a comment:


  • Totem1969
    replied
    I redeemed a bluray code for Heriditary about 12 hrs ago. It shows as purchased when I search for it, but it is not in my Vudu library. It's a ghost, please help.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by xfrankiex15@yahoo.com View Post
    Hello,

    I just redeemed The Shining (4K) in my Movies Anywhere account, but it is not showing up in Vudu account. Are you able to help FelipeF? Thanks to anyone who can. Really appreciate it.
    I see it on your account now. Sometimes it take a bit of time for it to transfer over.

    Leave a comment:


  • xfrankiex15@yahoo.com
    replied
    Hello,

    I just redeemed The Shining (4K) in my Movies Anywhere account, but it is not showing up in Vudu account. Are you able to help FelipeF? Thanks to anyone who can. Really appreciate it.

    Leave a comment:


  • element12137
    replied
    I purchased the Frozen/Frozen 2 bundle with the Frozen 2 preorder; Frozen 2 appears in my vudu library but does not yet appear on my connected MA or Amazon Prime accounts, despite being available for purchase on AP. is this because the DVD release is not for several more weeks?

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Razeal View Post
    I recently purchased countdown on iTunes and it will not show up on my Vudu or MA. Any particular reason for that?
    This movie is not MoviesAnywhere eligible therefore it will not transfer over to Vudu.

    Leave a comment:


  • Razeal
    replied
    I recently purchased countdown on iTunes and it will not show up on my Vudu or MA. Any particular reason for that?

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Braswelljacob View Post
    John wick 3 parabellem uhd is not showing up in my vudu.
    I bought it on xbox and have my accounts linked up but I like using vudu as my main source for movie watching. please help!
    This title will not transfer over since it's not MoviesAnywhere eligible, Lionsgate does not participate at this moment.

    Leave a comment:


  • Braswelljacob
    replied
    John wick 3 parabellem uhd is not showing up in my vudu.
    I bought it on xbox and have my accounts linked up but I like using vudu as my main source for movie watching. please help!

    Leave a comment:

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