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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Control Bar Not Disappearing In Full Screen

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    Control Bar Not Disappearing In Full Screen

    When I watch a movie in full screen, the control bar does not disappear like it used to. In fact, the progress bar doesn't even move. The movie plays fine but the control bar remains.

    Some details:

    I am using a desktop PC.
    I can only watch movies on SD on my PC so it's during SD playback.
    I am up to date on Flash.
    I am using the latest Firefox.
    The control bar always disappeared like it was supposed to before. This just started happening.
    I have tried this with different movies in my library and they are all affected.

    I am still having this problem and have still not gotten any help with this matter.

    Very disappointed.


      So after over a month I got a response with only a couple of solutions that didn't help. Yes, I've tried different browsers. Yes, my Flash is up to date. In Firefox, the bar doesn't go away. In Chrome, the bar goes away but the video skips.

      Is there a number I can call? I'm frustrated at this point. Poor online customer service and I have a bunch of movies now that look like garbage when I play them on my PC, which is where I watch most of my stuff. This is wasted money imo.


        Just checked this out myself and that's exactly what happens in Firefox. It works just fine in IE. Yes I know it is an abomination as far as browsers go but if you only use it for watching Vudu it seems to work just fine.


          Originally posted by Hjerne View Post
          Just checked this out myself and that's exactly what happens in Firefox. It works just fine in IE. Yes I know it is an abomination as far as browsers go but if you only use it for watching Vudu it seems to work just fine.
          Yeah I heard somebody else tell me it happened for them recently too and they suspect it's the FF57.

          However, VUDU is working terribly in Chrome now too. Videos skip when I use Chrome Browser (this does ~not~ happen in FF)

          So, no matter what browser I use, I seem to have different issues. This sucks.

          And yes, I have the latest Flash, etc.