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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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HDX buffering issues

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    #16
    Re: HDX buffering issues

    Well, stopped using Vudu last year because of this issue but tried again last night and same thing, network speeds seem fine but still get buffering issues using the PS3 app.

    Any ideas? I have been using Amazon Instant instead but if HDX worked continuously I would certainly prefer Vudu for 1080p.



    C:\Users\PalJoey>tracert www.google.com

    Tracing route to www.google.com [74.125.225.210]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms WRT610N [192.168.1.1]
    2 33 ms 25 ms 24 ms 68.57.204.1
    3 12 ms 10 ms 11 ms te-0-6-0-1-sur04.area4.il.chicago.comcast.net [6
    8.86.116.173]
    4 11 ms 10 ms 11 ms te-0-7-0-3-sur03.area4.il.chicago.comcast.net [6
    8.87.211.221]
    5 15 ms 14 ms 20 ms te-2-8-0-0-ar01.area4.il.chicago.comcast.net [68
    .87.211.185]
    6 17 ms 11 ms 11 ms he-3-10-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.93.181]
    7 * * * Request timed out.
    8 40 ms 15 ms 19 ms 66.208.228.202
    9 16 ms 15 ms 27 ms 209.85.254.128
    10 14 ms 14 ms 15 ms 72.14.237.130
    11 25 ms 24 ms 24 ms 209.85.241.22
    12 122 ms 34 ms 37 ms 216.239.46.52
    13 37 ms 34 ms 35 ms 216.239.46.151
    14 35 ms 41 ms 36 ms 209.85.251.111
    15 32 ms 33 ms 36 ms den03s06-in-f18.1e100.net [74.125.225.210]

    Trace complete.

    Comment


      #17
      Re: HDX buffering issues

      I am an IPTV customer and using the Entone Kamai 500 STB. My download from the provider is 30M and all I can get by running the Vudu Network Speed Test is 3.375M. After watching an HD movie for a while, the movie starts to buffer a few times, then tells me that in order to continue watching, I must watch the SD version. Any ideas?

      Comment


        #18
        Re: HDX buffering issues

        Originally posted by dadii View Post
        I am an IPTV customer and using the Entone Kamai 500 STB. My download from the provider is 30M and all I can get by running the Vudu Network Speed Test is 3.375M. After watching an HD movie for a while, the movie starts to buffer a few times, then tells me that in order to continue watching, I must watch the SD version. Any ideas?
        Could you send me a PM with the email address you used to create you account? I'd like to take a look at your streaming sessions.

        Comment


          #19
          Re: HDX buffering issues

          Dan, how do you want me to get you my login? Do you have an email that I can sent it to.

          Comment


            #20
            Re: HDX buffering issues

            Originally posted by dadii View Post
            Dan, how do you want me to get you my login? Do you have an email that I can sent it to.
            Click on my avatar, then select, "Send Private Message"

            Comment


              #21
              HDX buffering issues with Vudu on Sony BDPS590 player

              I am seeing buffering issues lately with Vudu.

              Changing HDX->HD->SD didn't make any difference. I have 20M/2M cable modem service. It is frustrating when this happens.

              I created a support ticket and waiting for response.

              Thanks

              Comment


                #22
                Re: HDX buffering issues

                I don't know if this is a fix that will work for everyone but I had the same Arris modem from Comcast for the last 6 years and within the last 6 months started having many, many buffering issues.

                They were the short ones like a lot of people mention - just buffers for a second or two and then resumes.

                Last night I switched out that modem for a new Motorola SurfBoard SB6141 and I was able to stream all the way through an HDX movie with zero buffering issues whatsoever.

                Maybe some of these old routers are the problem?

                Comment

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