Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Movie Stops Frequently - Not a Buffering Issue

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    Movie Stops Frequently - Not a Buffering Issue

    Over the past week, I have been experiencing what I thought was a buffering problem but it's really more like the movie just stops or times out. I have a 6 Mbps connection at home and I thought perhaps it was this, but Hulu, Amazon and Netflix work fine. I then tried watching the SD version of Sons of Anarchy on my laptop at work on a 100 Mbps connection and I am experiencing the same issue. Stops for no reason every 3-4 minutes.

    I just spent a lot of money on the whole season 5 of Sons of Anarchy, only to experience this?! I am new to Vudu, and now I wish I bought the series from Amazon instead. It looks like this is a Vudu problem according to the thousands of recent posts and views in the forum - but they keep blaming the user's internet connection.

    Re: Movie Stops Frequently - Not a Buffering Issue

    What exact episode are you having this problem with? Perhaps there is an issue with the encoding. Are you using a device other then a laptop?


      Re: Movie Stops Frequently - Not a Buffering Issue

      My movies stop at minute 56 and then every ten minutes after that it stops and has me hit the resume HD button. It totally interrupts the flow of the movie and is very annoying. I using 720p HD. I can see by the multitude of complaints that this is happening frequently to a lot of people. Perhaps this technology is just not ready, even though we all really want it to work. Perhaps DVD's are going to make a comeback. I'm getting sick of it and may go back to DVD's on Netflix or just start trying Amazon.