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Error Code 60: Problem with the CA cert

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    Error Code 60: Problem with the CA cert

    We are trying to connect to VUDU HD Movies on our Sharp TV but we are getting a "Failed to connect to the network" Error message. Everything things, including YouTube on the TV works so it does not seem to be the internet connection. How do we fix this?

    #2
    Re: Error Code 60: Problem with the CA cert

    Hello lvchad82,

    Thanks for letting us know about this error. Can you provide me with your Sharp TV model and the firmware version currently in place.

    Thanks!

    Comment


      #3
      Re: Error Code 60: Problem with the CA cert

      This issue should be resolved now. Let me know if you're still encountering error code 60.

      Comment


        #4
        Re: Error Code 60: Problem with the CA cert

        I am having this exact same problem. It worked great this morning then when I come home from work I get this.
        Any help is greatly appreciated.



        Failed to connect to network

        Detail: Error code 60: Problem with CA Cert

        More Info: Hardware id: SHRPMT0 39CC7D1 7A455F 30407EF

        Deviceid: F12709

        Software version: 3.0.0-78149-SystemDriverSharp 1.2

        Comment


          #5
          Re: Error Code 60: Problem with the CA cert

          Originally posted by ljones198 View Post
          I am having this exact same problem. It worked great this morning then when I come home from work I get this.
          Any help is greatly appreciated.



          Failed to connect to network

          Detail: Error code 60: Problem with CA Cert

          More Info: Hardware id: SHRPMT0 39CC7D1 7A455F 30407EF

          Deviceid: F12709

          Software version: 3.0.0-78149-SystemDriverSharp 1.2

          Please give it a try now.

          If the problem is still happening you may need to reach out to our support staff. (888)554-VUDU.
          Dan H.
          VUDU QA

          Comment


            #6
            Re: Error Code 60: Problem with the CA cert

            I am having this problem as well. I have tried the wireless/wired options for my Sharp TV and I still receive error code 60.

            More Info: Hardware id: SHRPMT0 7781C5A 91CB268 823680C
            Device ID: 1A074F9
            Software Version: 3.1.0-84678-SystemDriverSharp 1.2

            TV Make/model: Sharp Auqos
            Model Number: LC-60LE640U
            SN: 211817946

            Thanks.

            Comment


              #7
              Re: Error Code 60: Problem with the CA cert

              Exact same problem here. Please help..

              Comment


                #8
                Re: Error Code 60: Problem with the CA cert

                Are you guys still experiencing this error?

                Comment


                  #9
                  Re: Error Code 60: Problem with the CA cert

                  Hi, new VUDU member here. I know this is an old thread but I am having this problem as well.

                  I have a 72" Sharp Aquos.
                  Hardware ID: SHRPMTO 79CC7D1 BA8B567 5CF8BFC
                  Device ID: 17FCA7D
                  Software Version: 3.1.0-84678- SystemDriverSharp 1.2

                  Thank you for any help you can give me!
                  -draymond

                  Comment


                    #10
                    Re: Error Code 60: Problem with the CA cert

                    Originally posted by draymond View Post
                    Hi, new VUDU member here. I know this is an old thread but I am having this problem as well.

                    I have a 72" Sharp Aquos.
                    Hardware ID: SHRPMTO 79CC7D1 BA8B567 5CF8BFC
                    Device ID: 17FCA7D
                    Software Version: 3.1.0-84678- SystemDriverSharp 1.2

                    Thank you for any help you can give me!
                    -draymond
                    I was able to locate your account. Could you give me the model number and serial number of your TV in a private message?
                    Dan H.
                    VUDU QA

                    Comment


                      #11
                      Re: Error Code 60: Problem with the CA cert

                      I am also having this issue.

                      I have a Sharp Aquos
                      Hardware ID: SHRPMTO 7781C5A 6FB9FOE F39767D
                      Device id: 1778F23
                      Software version: 3.1.0-84678-SystemDriverSharp 1.2

                      Model LC-60LE64OU
                      Serial NO 210833851

                      Please advise.

                      Thanks
                      Kevin

                      Comment


                        #12
                        Re: Error Code 60: Problem with the CA cert

                        Same problem. Please help.

                        Hardware id: SHRPMT0 7781C5A 7E141AA 092D0DA
                        Device id: 17CBB79
                        Software version: 3.1.0-84678-SystemDriverSharp 1.2

                        Comment


                          #13
                          Re: Error Code 60: Problem with the CA cert

                          Hello,

                          Would you mind checking to see if you're still experiencing this issue with your TV today? Our QA team has been in contact with Sharp; they believe the issue should be resolved now/shortly. If you have any troubles, please let me know.
                          Dan H.
                          VUDU QA

                          Comment


                            #14
                            Re: Error Code 60: Problem with the CA cert

                            I have the same Error code 60

                            Hardware id: SHRPE74 59CC7D1 F6268D3 0162620
                            Software version: 3.1.0-84678-SystemDriverArm1mtk 1.0

                            Comment


                              #15
                              Re: Error Code 60: Problem with the CA cert

                              Originally posted by leiba View Post
                              I have the same Error code 60

                              Hardware id: SHRPE74 59CC7D1 F6268D3 0162620
                              Software version: 3.1.0-84678-SystemDriverArm1mtk 1.0
                              Please let us know if you continue to see this issue.
                              Dan H.
                              VUDU QA

                              Comment

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