Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Buffering makes Vudu service unusable

Collapse
X
Collapse
 
  • Page of 3
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 template Next
    #31
    Re: Buffering makes Vudu service unusable

    Originally posted by ironcondor View Post
    Paying a lot of money for movies and building my HDX collection. All movies are buffering....when switching to HD from HDX, same problem. No other service has this issue. NETWORK IS STATE OF THE ART.

    FIX IT.
    You should call Vudu. I think they have a "fix it" button that they can push when they look up your account.

    Comment

      #32
      Re: Buffering makes Vudu service unusable

      All great posts but have you heard VUDU's excuse about "it could be your router"?

      I reported a buffering issue that began to appear with my VUDU service two days ago that turned into a 'mental decathlon'.

      When I initially contacted VUDU support via email they asked me for type of equipment I was using and the speed of my ISP service and provider (Cox Communications). I gave them my download speed (33.23 Mbps) and upload speed (6.18 Mbps) the type equipment I am using; Sony Blu-ray BDP-S3100/BX310, my modem, Motorola SURFboard SB5101U and lastly, my router, Linksys Wireless G WRT54G. Since everything checked out, they had me then do a 'trace' for them on my computer as well. No issues there since they determined I was "connecting" to their servers.

      But the best part was after nearly three hours on the phone after analyzing every possible setting on my Sony Blu-ray and router when they finally told me since I could not set a 'DHCP reservation' on my router it was outdated which could be affecting the "quality of their streaming". Yeah, I'm sure. What absolute BRAVO SIERRA. I'm not about to replace a perfectly working router just to be able to facilitate VUDU's service! But at the same time, I also believe this issue transcends any limitations due to my hardware.

      It also seems very odd that I've been able to watch movies in HDX on VUDU before (and as far back as 10/23/14) without a hitch but now I suddenly find they are constantly 'buffering'. Perhaps it's true that VUDU decided to "load up" on their service without making any of the necessary upgrades to their hardware. A fateful corporate decision made by the 'suits' on high except their techs just "didn't get the memo" which is why I feel this issue remains unresolved.

      So, when all else fails, there's nothing like abdicating responsibility and 'passing the buck' eh?

      Well played VUDU!

      Guess I won't be patronizing your 'service' anytime soon until you finally admit you'e got a problem on your end (like so many others in this forum feel you have) and you actually invest the time to 'fix' it.
      Last edited by Magua; 03-09-2015, 03:21 PM.

      Comment

        #33
        Re: Buffering makes Vudu service unusable

        Originally posted by Magua View Post
        All great posts but have you heard VUDU?s excuse about 'it could be your router??

        I reported a ?buffering? issue that began to appear with my VUDU service two days ago that turned into a ?mental decathlon?.

        When I initially contacted VUDU support via email they asked me for type of equipment I was using and the speed of my ISP service and provider (Cox Communications). I gave them my download speed (33.23 Mbps) and upload speed (6.18 Mbps) the type equipment I am using; Sony Blu-ray BDP-S3100/BX310, my modem, Motorola SURFboard SB5101U and lastly, my router, Linksys Wireless G WRT54G. Since everything checked out, they had me then do a ?trace? for them on my computer as well. No issues there since they determined I was ?connecting? to their servers.

        But the best part was after nearly three hours on the phone after analyzing every possible setting on my Sony Blu-ray and router when they finally told me since I could not set a ?DHCP reservation? on my router it was outdated which could be affecting the 'quality of their' streaming'. Yeah, I'm sure. What absolute BRAVO SIERRA! I?m not about to replace a perfectly working router just to be able to facilitate VUDU?s service! But at the same time, I also believe this issue transcends any limitations due to my hardware.

        It also seems very odd that I?ve been able to watch movies in HDX on VUDU before (and as far back as 10/23/14) without a hitch but now I suddenly find they are constantly ?buffering?. Perhaps it?s true that VUDU decided to ?load up? on their service without making any of the necessary upgrades to their hardware. A fateful corporate decision made by the ?suits? on high except their techs just ?didn?t get the memo? which is why I feel this issue remains unresolved.

        So, when all else fails, there?s nothing like abdicating responsibility and ?passing the buck? eh?

        Well played VUDU!

        Guess I won?t be patronizing your ?service? anytime soon until you finally admit you?ve got a problem on your end (like so many others in this forum feel you have) and you actually invest the time to ?fix? it.
        I had that router years ago. While it probably isn't the culprit for the buffering, you could confirm if the issue is hardware related by plugging the Sony BDP directly to your modem and bypassing the router all together.
        Last edited by DanielH; 03-09-2015, 09:35 AM.

        Comment

          #34
          Re: Buffering makes Vudu service unusable

          Originally posted by DanielH View Post
          I had that router years ago. While it probably isn't the culprit for the buffering, you could confirm if the issue is hardware related by plugging the Sony BDP directly to your modem and bypassing the router all together.
          Thanks Daniel, I give it a shot.

          Magua

          Comment

            #35
            Re: Buffering makes Vudu service unusable

            My fix was simple I blocked 72.21.81.254 with my firewall, for chrome, then I relaunched Vudu in chrome and now it works with out studdering or buffering. Looks like all traffic is being routed through the above IP for me. Now it works without issue. Looks like EDGECAST - EdgeCast Networks, Inc.,US holds that IP and it is over loaded. BTW I am on the East Coast.

            Ok this is what happened I was constantly getting buffering even during SD play back, so I launched resource monitor Windows 10 and I noticed that IP was maxing out my connection (100mbit ds) no matter what I did. Even when I closed chrome that connection stayed active and maxed my connection out. As soon as I blocked it, Vudu started to stream correctly for every movie for about 5 hours without issue, when I stopped watching movies.

            Comment

              #36
              Re: Buffering makes Vudu service unusable

              I have problems with constant buffering in two of my homes. One home has a Vizio TV with Vudu in it and the 2nd home has a Roku 3 on a Samsung TV. Both Buffer so much I can't watch any of my movies in my collection. I did a speed test and I have 108 Download/11 upload with Spectrum Cable Service. What Do I do now? I already called my cable service and they checked their end and all is okay. I can get other streaming services to work except for VUDU.

              I don't want to abandon my Vudu but whats the use if I can't watch anything, regardless if its HDX or SD?

              Comment

                #37
                Re: Buffering makes Vudu service unusable

                ***EDIT*****

                Comment

                  #38
                  Re: Buffering makes Vudu service unusable

                  Originally posted by Drumgirl View Post
                  I have problems with constant buffering in two of my homes. One home has a Vizio TV with Vudu in it and the 2nd home has a Roku 3 on a Samsung TV. Both Buffer so much I can't watch any of my movies in my collection. I did a speed test and I have 108 Download/11 upload with Spectrum Cable Service. What Do I do now? I already called my cable service and they checked their end and all is okay. I can get other streaming services to work except for VUDU.

                  I don't want to abandon my Vudu but whats the use if I can't watch anything, regardless if its HDX or SD?

                  I have a roku 3 and it does the same thing sometimes.... all I have to do is simply unplug the roku and power it back on and the buffering is gone...

                  Comment

                  Previous 1 2 3 template Next
                  Working...
                  X