Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Country setting usa does not match location nil

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Country setting usa does not match location nil

    I live outside of town so my only broadband options are fixed wireless. I can get 8Mbps down and other streaming services like netflix and amazon prime work fine but I can't stream any of my vudu content to any device. I contacted tech support and they told me I'm double nat'ed which I can see in the tracert I put my router into bridge and that did not help. I contacted my ISP and they told me I'm tripple nat'ed so even if I bridge in the house I'm still double nat'ed. Are there any other options?

    Does anyone know more of the technical details of why this does not work? Why does it work for one NAT and not for two? Does it rely on upnp or other protocols to pin hole the firewall? Perhaps there are things I could get my ISP to change but I don't think they are going to take down the firewall on their side of the wireless link.

    Is there any support for IPv6 from vudu. I have a direct IPv6 address.

    #2
    Re: Country setting usa does not match location nil

    Originally posted by ballle98 View Post
    I live outside of town so my only broadband options are fixed wireless. I can get 8Mbps down and other streaming services like netflix and amazon prime work fine but I can't stream any of my vudu content to any device. I contacted tech support and they told me I'm double nat'ed which I can see in the tracert I put my router into bridge and that did not help. I contacted my ISP and they told me I'm tripple nat'ed so even if I bridge in the house I'm still double nat'ed. Are there any other options?

    Does anyone know more of the technical details of why this does not work? Why does it work for one NAT and not for two? Does it rely on upnp or other protocols to pin hole the firewall? Perhaps there are things I could get my ISP to change but I don't think they are going to take down the firewall on their side of the wireless link.

    Is there any support for IPv6 from vudu. I have a direct IPv6 address.
    Could you share you case number? I'd like to take a look at your network setup.
    Dan H.
    VUDU QA

    Comment


      #3
      This seems to be a common problem, connection where Vudu thinks we are out of the Country and we are not. No one seems to know the answer. My service has been out since Jan 15 (almost 6 weeks now) and NO help from Vudu.

      Comment


        #4
        Any resolution here or help in how to fix this? Vudu is NO help at all. Mine has been going on since Jan 15, 2018 and still no resolution. I've started purchasing my movies on Amazon but I still have almost 300 movies that are not covered by ultraviolet or moviesanywhere and stuck on Vudu.

        Comment

        Working...
        X