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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Why are some UHD Google Play movies show up as HDX in VUDU?

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    Why are some UHD Google Play movies show up as HDX in VUDU?

    I redeemed four UHD movies from The Fast and the Furious collection in Google Play. My Google Play account is linked with VUDU. Why is only one of the movies showing up in VUDU as UHD, and the other three as HDX?

    - The Fast and the Furious (1) - HDX
    - 2 Fast 2 Furious (2) - HDX
    - The Fast and the Furious - Tokyo Drift (3) - HDX
    - The Fate of the Furious (8) - UHD

    #2
    Originally posted by WeirdG View Post
    I redeemed four UHD movies from The Fast and the Furious collection in Google Play. My Google Play account is linked with VUDU. Why is only one of the movies showing up in VUDU as UHD, and the other three as HDX?

    - The Fast and the Furious (1) - HDX
    - 2 Fast 2 Furious (2) - HDX
    - The Fast and the Furious - Tokyo Drift (3) - HDX
    - The Fate of the Furious (8) - UHD
    Possibly different versions. There are often regular and extended / directors those titles.

    Without looking at all the MANY versions I notice I have 1-4 regular edition in HDX and 5-8 extended in UHD.

    Pretty sure I have UHD on all, but just depends on which title / version.

    Comment


      #3
      Originally posted by jeremymc7 View Post

      Possibly different versions. There are often regular and extended / directors those titles.

      Without looking at all the MANY versions I notice I have 1-4 regular edition in HDX and 5-8 extended in UHD.

      Pretty sure I have UHD on all, but just depends on which title / version.
      The first three movies don't have two versions as far as I know. That's only with the later sequels. I think 5, 6, 7, and 8.

      Comment


        #4
        First were these movie codes from a blu-ray or 4k UHD blu-ray?

        Are the digital rights in moviesanywhere 4k or HD? If they are only HD in moviesanywhere they will only transfer into vudu as HD.

        If google play didn't give 4k rights at the exact time of code redemption and only gave HD rights first they will only transfer to moviesanywhere as HD.

        Google play does upgrade some blu-ray codes from HD to 4k but it usually takes about 24 hours and those 4k movies can only be viewed in 4k on google play and those titles will not transfer to moviesanywhere or any other service in 4k.

        If you have a 4k code from a 4k UHD and want 4k right the best thing to do is directly redeem the code on moviesanywhere..

        Comment


          #5
          Originally posted by sethrhf View Post
          First were these movie codes from a blu-ray or 4k UHD blu-ray?

          Are the digital rights in moviesanywhere 4k or HD? If they are only HD in moviesanywhere they will only transfer into vudu as HD.

          If google play didn't give 4k rights at the exact time of code redemption and only gave HD rights first they will only transfer to moviesanywhere as HD.

          Google play does upgrade some blu-ray codes from HD to 4k but it usually takes about 24 hours and those 4k movies can only be viewed in 4k on google play and those titles will not transfer to moviesanywhere or any other service in 4k.

          If you have a 4k code from a 4k UHD and want 4k right the best thing to do is directly redeem the code on moviesanywhere..
          They were from the 4K UHD blu-ray. The digital rights are in Google Play. The cards with the digital codes even say UHD in the bottom corner.

          MoviesAnywhere also redeems them as HD. Only Google Play gives me a 4K version.

          Comment


            #6
            Originally posted by WeirdG View Post

            They were from the 4K UHD blu-ray. digital rights are in Google Play. The cards with the digital codes even say UHD in the bottom corner.

            MoviesAnywhere also redeems them as HD. Only Google Play gives me a 4K version.
            Contact Universal Pictures support. Explain the problem and they will re-issue new codes that you will need to redeem directly via MoviesAnywhere.

            Comment


              #7
              Originally posted by WeirdG View Post

              They were from the 4K UHD blu-ray. The digital rights are in Google Play. The cards with the digital codes even say UHD in the bottom corner.

              MoviesAnywhere also redeems them as HD. Only Google Play gives me a 4K version.
              If they are HD in Movies Anywhere, then it's either a Google or MA problem. Vudu just imports the rights from MA.

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