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Error code#7

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    Error code#7

    When I turn on Vudu it says Error Code #7. Failed to connect to server. How do I fix it?

    #2
    What's the make and model of your device?

    Comment


      #3
      I have the same issue.
      I have a SEIKI smart tv SC-70UK850N

      Comment


        #4
        I have the same problem.
        i have a element smart tv. Model # E4SFT5017

        Comment


          #5
          Our engineers are working with these TV manufacturers to get this issue resolved. We hope this will be a quick fix, no ETA at the moment.

          Comment


            #6
            Vudu error code #7 - Samsung blu ray

            Hi, same problem here, can't conect to vudu
            Everytime I try I get the same error code #7

            hardware ID - SAMMB63 4FC8F90 693EA06 7EFF33D

            software version - 3.1.0-134416-systemdriverarm11mtk BD 1.0

            Model Samsung BD-J5900/ZX
            ​​​​​​​Thanks

            Comment


              #7
              As of December 10, 2024, none of my Sony Smart Steaming devices (TV and Blu-ray player) can access the system. Both recieve the Error Code 7: Failed to connect to host.

              Please let me know how to fix this error.

              Comment


                #8
                We are sorry that one of your devices used to access Fandango at Home is no longer supported. These devices can no longer accept security and service updates due to their hardware/software limitations due to their age. There are many other ways you can still access your video library. The list of supported devices are provided below.

                Fandango at Home is available on your favorite devices, including smartphones, tablets, streaming players, and smart TVs.

                Streaming Devices
                Watch in up to 4K UHD in the Fandango at Home app on the following streaming devices:

                Apple TV
                Amazon Fire TV
                Android TV
                Chromecast
                Roku
                Xfinity Flex and X1

                Smart TVs
                Watch in up to 4K UHD in the Fandango at Home app on smart TVs from the following brands:

                LG
                Roku
                Samsung
                Sony
                TCL
                Vizio
                Xumo TV

                Computers
                Watch at athome.fandango.com in the following web browsers:

                Apple Safari (MacOS) – up to HDX
                Google Chrome – SD
                Microsoft Edge (Windows) – up to HDX
                Mozilla Firefox – SD

                Mobile Devices
                Watch in up to HDX in the Fandango at Home app on smartphones and tablets running the following operating systems:

                Android 5 Level 23 and above
                Apple iOS 17 and above
                Apple Vision Pro

                Game Consoles
                Watch in the Vudu app on the following game consoles:

                Playstation 5 – up to 4K UHD
                Xbox One – up to HDX
                Xbox One S/X and Series S/X – up to 4K UHD

                Note on Devices: Some devices will no longer support the Vudu app as of December 10th 2024, if your device is no longer able to support the Vudu app, you can still access your full library on newer devices listed above.

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