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Vizio smart TV app crash

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    Vizio smart TV app crash

    On my Vizio SmartTV, anytime I go to continue playing a movie, the app crashes out and restarts. It?s like an endless loop

    #2
    Same thing is happening to me on my Vizio E70-F3 version 2.40.21. Vudu will playback if the movie is starting out but if it is anywhere in a playback state I get a black screen.

    Comment


      #3
      If you are having issues with streaming on your Vizio TV, please let us know the following.

      -TV make and model
      -Current TV software version
      -Internet Service Provider
      -Content that is experiencing this issue

      Comment


        #4
        Vizio Model E65-F1
        Ver 4.0.20.3
        ATT
        at first it was just the free movies. They start playing. Go to a commercial and then restart. Now after updating my software I just get the splash screen reads
        -movies & TV-
        VUDU
        and then a pale blue rectangle below that.
        I am able to play content on a laptop just fine so far.

        Netflix works fine and so does prime.

        Comment


          #5
          Originally posted by garrambide View Post
          Vizio Model E65-F1
          Ver 4.0.20.3
          ATT
          at first it was just the free movies. They start playing. Go to a commercial and then restart. Now after updating my software I just get the splash screen reads
          -movies & TV-
          VUDU
          and then a pale blue rectangle below that.
          I am able to play content on a laptop just fine so far.

          Netflix works fine and so does prime.
          Hi Garrambride,

          Could you tell me the Vudu widget version that is currently running on your TV? The info should be listed under settings within the Vudu app.

          Dan
          Dan H.
          VUDU QA

          Comment


            #6
            Vizio model: M657-G0
            version: 4.0.20.3
            ISP: mediacom
            content: alsmost every time trying to resume from the middle of a movie.

            widget version: (7.3.20 (20-4a018c86))

            Comment


              #7
              Same problems here everything was fine now 3 weeks since getting this TV I can not watch any of my VUDU movies and shows all my other apps work fine. VUDU app turns on will do everything until I START a movie or show from the very beginning or restart from a later point I either get (1) a completely black screen with nothing or sometimes a black screen you can bring up the VUDU controls at the bottom but they are all completely unresponsive.(2) other times I start the movie and I get the endless restart of the entire VUDU app I can only end both problems buy switching my TV input to another source I can no longer watch any of my paid collections or the free stuff on VUDU at all.

              VIZIO M658-G1
              version: 4.0.20.3
              ISP: Suddenlink
              widget version: (7.3.20 (20-4a018c86))

              Please Help

              Comment


                #8
                We should be rolling out a new app version later today that should hopefully address the issue you're describing. I'll let you know when i have confirmation about the exact time.
                Dan H.
                VUDU QA

                Comment


                  #9
                  Did the update ever roll out because it?s still doing it every time when trying to resume a movie or show

                  Comment


                    #10
                    I am still having the issue after the update.

                    Comment


                      #11
                      Still experiencing this problem. I can't play any of our movies.

                      Comment


                        #12
                        I'm having the same issues Vizio M507-G1 Widget Version 7.4.25(25-65ab58dd) Player Version 310601.49

                        Comment


                          #13
                          DanielH Can some one please assist, the Vudu app still restarts when I hit resume

                          Vizio M658-G1
                          Widget: 7.4.25
                          player version 310601.49

                          Comment


                            #14
                            FelipeF can you help provide some info on this issue, it is still occurring.

                            Comment


                              #15
                              Originally posted by DanielH View Post
                              We should be rolling out a new app version later today that should hopefully address the issue you're describing. I'll let you know when i have confirmation about the exact time.
                              Any update for a timeframe for this to be fixed because it?s still happening
                              widget 7.4.25
                              player version 310601.49
                              vizio m657-G0

                              Comment

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