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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vizio smart TV app crash

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    Vizio smart TV app crash

    On my Vizio SmartTV, anytime I go to continue playing a movie, the app crashes out and restarts. It?s like an endless loop

    #2
    Same thing is happening to me on my Vizio E70-F3 version 2.40.21. Vudu will playback if the movie is starting out but if it is anywhere in a playback state I get a black screen.

    Comment


      #3
      If you are having issues with streaming on your Vizio TV, please let us know the following.

      -TV make and model
      -Current TV software version
      -Internet Service Provider
      -Content that is experiencing this issue

      Comment


        #4
        Vizio Model E65-F1
        Ver 4.0.20.3
        ATT
        at first it was just the free movies. They start playing. Go to a commercial and then restart. Now after updating my software I just get the splash screen reads
        -movies & TV-
        VUDU
        and then a pale blue rectangle below that.
        I am able to play content on a laptop just fine so far.

        Netflix works fine and so does prime.

        Comment


          #5
          Originally posted by garrambide View Post
          Vizio Model E65-F1
          Ver 4.0.20.3
          ATT
          at first it was just the free movies. They start playing. Go to a commercial and then restart. Now after updating my software I just get the splash screen reads
          -movies & TV-
          VUDU
          and then a pale blue rectangle below that.
          I am able to play content on a laptop just fine so far.

          Netflix works fine and so does prime.
          Hi Garrambride,

          Could you tell me the Vudu widget version that is currently running on your TV? The info should be listed under settings within the Vudu app.

          Dan

          Comment


            #6
            Vizio model: M657-G0
            version: 4.0.20.3
            ISP: mediacom
            content: alsmost every time trying to resume from the middle of a movie.

            widget version: (7.3.20 (20-4a018c86))

            Comment


              #7
              Same problems here everything was fine now 3 weeks since getting this TV I can not watch any of my VUDU movies and shows all my other apps work fine. VUDU app turns on will do everything until I START a movie or show from the very beginning or restart from a later point I either get (1) a completely black screen with nothing or sometimes a black screen you can bring up the VUDU controls at the bottom but they are all completely unresponsive.(2) other times I start the movie and I get the endless restart of the entire VUDU app I can only end both problems buy switching my TV input to another source I can no longer watch any of my paid collections or the free stuff on VUDU at all.

              VIZIO M658-G1
              version: 4.0.20.3
              ISP: Suddenlink
              widget version: (7.3.20 (20-4a018c86))

              Please Help

              Comment


                #8
                We should be rolling out a new app version later today that should hopefully address the issue you're describing. I'll let you know when i have confirmation about the exact time.

                Comment


                  #9
                  Did the update ever roll out because it?s still doing it every time when trying to resume a movie or show

                  Comment


                    #10
                    I am still having the issue after the update.

                    Comment


                      #11
                      Still experiencing this problem. I can't play any of our movies.

                      Comment


                        #12
                        I'm having the same issues Vizio M507-G1 Widget Version 7.4.25(25-65ab58dd) Player Version 310601.49

                        Comment


                          #13
                          DanielH Can some one please assist, the Vudu app still restarts when I hit resume

                          Vizio M658-G1
                          Widget: 7.4.25
                          player version 310601.49

                          Comment


                            #14
                            FelipeF can you help provide some info on this issue, it is still occurring.

                            Comment


                              #15
                              Originally posted by DanielH View Post
                              We should be rolling out a new app version later today that should hopefully address the issue you're describing. I'll let you know when i have confirmation about the exact time.
                              Any update for a timeframe for this to be fixed because it?s still happening
                              widget 7.4.25
                              player version 310601.49
                              vizio m657-G0

                              Comment

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