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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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video states buffering indefinitely

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    video states buffering indefinitely

    Ok, I just signed up for Vudu and I am trying to view a video (The Incredible Hulk). It plays the advertisement for the DVD version without an issue, but when it moves on to the actual movie, it just sits at buffering. I left it for about 30 minutes and it never played a single second. I ran your speed test and it shows 6192 downstream. More than enough, and this is a sd video. I then tried to call your support number but your hours suck! It's 3 AM here on the east coast and I'm trying to watch something and can't. I can watch Netflix movies, all day long. I have rented Youtube movies and watched without issue. I stream from various sites on a regular basis and never have a problem. This is on PC btw, not some set top device. This problem occurs with both Firefox and Chrome, I tried to reinstall flash on both, but could only reinstall on Firefox due to Flash being built into Chrome. This is unacceptable. I will try again tomorrow and if I can't watch the movie I paid for, I will be expecting a full refund. This is a terrible first experience. I should have known better than to waste my time and money on this.
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