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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Streaming Issues

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    Streaming Issues

    Is anyone else having issues streaming your movies? I can stream trailers, but not my movies.

    #2
    Re: Streaming Issues

    Originally posted by mmishler View Post
    Is anyone else having issues streaming your movies? I can stream trailers, but not my movies.
    Are you receiving an error message? Could you give us some more details?

    Comment


      #3
      Re: Streaming Issues

      I also have problems with streaming my hdx movie that I purchased (there has been several) . I filed an email request for help question ref #140311-000350 and NO ONE from Vudu ever replied or got back to me to help.my hd streams just fine . I have done all the speed tests, ran a CAT cable to hardwire my blueray player, the whole bit. all the connections are good. bad customer service.

      Comment


        #4
        Re: Streaming Issues

        Originally posted by charron View Post
        I also have problems with streaming my hdx movie that I purchased (there has been several) . I filed an email request for help question ref #140311-000350 and NO ONE from Vudu ever replied or got back to me to help.my hd streams just fine . I have done all the speed tests, ran a CAT cable to hardwire my blueray player, the whole bit. all the connections are good. bad customer service.
        It looks like an agent has grabbed your case. If you have any questions, please let us know.

        Comment


          #5
          Re: Streaming Issues

          Originally posted by DanielH View Post
          It looks like an agent has grabbed your case. If you have any questions, please let us know.
          thanks for replying back. I sent your agent a list of the information he requested yesterday and am waiting for him to respond. hopefully we can get this figured out. I appreciate the help. looking forward to their response. thank again.

          Comment


            #6
            Re: Streaming Issues

            I'm having a lot of issues streaming HDX regularly. So much so that I've resorted to watching Netflix more, just to avoid the frustration. YUK!

            Running FIOS with 50 down, 20 up.

            Vudu speed test are off the chart (IE EXCELLENT)

            Netflix, Amazon Prime Videos, Hulu+, etc all work with no issues.

            HDX movies show one bar then, three bars. Eventually they report problems and ask to drop to HD or SD. Messages comes up over and over. If I switch to HD they never come back. Only on HDX.

            Wired gigabit straight to FIOS router or 802.11AC wireless makes no difference.

            Using Oppo BD-103 or Roku 3 makes no difference.

            Comment


              #7
              Re: Streaming Issues

              Originally posted by jeremymc7 View Post
              I'm having a lot of issues streaming HDX regularly. So much so that I've resorted to watching Netflix more, just to avoid the frustration. YUK!

              Running FIOS with 50 down, 20 up.

              Vudu speed test are off the chart (IE EXCELLENT)

              Netflix, Amazon Prime Videos, Hulu+, etc all work with no issues.

              HDX movies show one bar then, three bars. Eventually they report problems and ask to drop to HD or SD. Messages comes up over and over. If I switch to HD they never come back. Only on HDX.

              Wired gigabit straight to FIOS router or 802.11AC wireless makes no difference.

              Using Oppo BD-103 or Roku 3 makes no difference.

              Which modem do you have? actiontek? Have you tried port forwarding as a test?

              Comment


                #8
                Re: Streaming Issues

                Originally posted by mmishler View Post
                Is anyone else having issues streaming your movies? I can stream trailers, but not my movies.
                Yes, cant stream at all on my Roku, I have plenty of bandwidth. It will stream any trailer. I also can not stream on computer, or I should say stream...buffer....stream buffer....stream sounds no images

                Comment


                  #9
                  Re: Streaming Issues

                  Originally posted by Chris D View Post
                  Yes, cant stream at all on my Roku, I have plenty of bandwidth. It will stream any trailer. I also can not stream on computer, or I should say stream...buffer....stream buffer....stream sounds no images
                  If you search the FAQ's area there is an article as to what ports you can open on your router to ensure an open connection with Vudu's servers.

                  Comment

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