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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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Playback doesn't work on Safari on Mac

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    Playback doesn't work on Safari on Mac

    It's time to hire better coders, or else negotiate a transition of my purchased library off of Vudu and onto a reliable service. It's sad, because I originally picked Vudu so I didn't have to choose a side between Google, Apple, and Amazon. I loved having my content on a 3rd party provider that would play on everything.

    This morning I fired up a scene from Scott Pilgrim vs. The World, which I have bought in HDX. Watching it on Chrome, it didn't look like HDX. Lo and behold, I am discovering that Vudu only supports HDX and UHD on Safari or Edge. "Well, that sucks but I'm on a Mac," I think. "I have Safari." I launch that browser, and all I get is an endless repetition of "To play this title, enable Auto-Play in Safari. Go to Safari > Settings for the Website. Set Auto-Play to "Allow All Auto-Play"." And then I get returned to the movie page. I have correctly changed that setting, and still I cannot watch the movie at any resolution.

    Literally. My only viewing in a browser option appears to be watch in SD in Chrome (and presumably Firefox), or nothing. Absolutely terrible experience. The one thing you should excel at above all else is streaming the content that I paid for. You are failing at the basics, Vudu.

    #2
    Most major movie streaming services have been capped at 720p on most browsers for some time now.

    Assuming proper equipment / software Edge is the only major exception, which in some cases can do 4K for movies.

    This is driven by the studios. Not fault of Vudu. It's limited to just Vudu. Prime Video, Netflix, Hulu, etc have similar situation.

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