Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Failed Downloads: Error (3328:898)

Collapse
X
Collapse
 
  • Page of 5
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 5 template Next
    #31
    Re: Failed Downloads: Error (3328:898)

    Getting this as well, travel tomorrow, want MY movies. Where are we with this issue???!!!

    Comment

      #32
      Re: Failed Downloads: Error (3328:898)

      I've just uninstalled and reinstalled the app (on an iPhone 7 Plus) and that seemed to have resolved this error. I am now able to download my movies.

      Comment

        #33
        Re: Failed Downloads: Error (3328:898)

        I am getting the same error... when will this be fixed? 3328:898

        Comment

          #34
          Re: Failed Downloads: Error (3328:898)

          Same problem been happening for months. When will this be fixed?

          Comment

            #35
            Re: Failed Downloads: Error (3328:898)

            I am also having this problem. Is there any kind of ETC for this issue to be resolved?

            Comment

              #36
              Re: Failed Downloads: Error (3328:898)

              Has there been a resolution to this issue yet?? Seems to be a consistent problem that has been going on for several months, should have been addressed by now.

              Comment

                #37
                Re: Failed Downloads: Error (3328:898)

                **SOLUTION**

                The solution was mentioned earlier and I will just repeat it. Uninstall and reinstall the app on iPad/iPhone.

                I have an iPad Pro. It doesn't matter what connection type you have. The app had worked before on this iPad but I did a restore of the iPad Pro so had to re-download the movies. This time when I tried downloading I received the download error 3328:898. So knowing it had worked before I searched to see what might be the issue. When you scroll through this thread you the find one user that says he uninstalled and reinstalled and it worked. So I did that and BINGO! They started downloading successfully again.

                My suggestion is to remove the app and reinstall and then try one download. Do a smaller one so you aren't waiting long. If it doesn't download successfully, try restoring the device and then reinstalling the app.

                Comment

                  #38
                  Re: Failed Downloads: Error (3328:898)

                  Yep this worked on my iPad Air 2!!!!!

                  Originally posted by The-Comet View Post
                  **SOLUTION**

                  The solution was mentioned earlier and I will just repeat it. Uninstall and reinstall the app on iPad/iPhone.

                  I have an iPad Pro. It doesn't matter what connection type you have. The app had worked before on this iPad but I did a restore of the iPad Pro so had to re-download the movies. This time when I tried downloading I received the download error 3328:898. So knowing it had worked before I searched to see what might be the issue. When you scroll through this thread you the find one user that says he uninstalled and reinstalled and it worked. So I did that and BINGO! They started downloading successfully again.

                  My suggestion is to remove the app and reinstall and then try one download. Do a smaller one so you aren't waiting long. If it doesn't download successfully, try restoring the device and then reinstalling the app.

                  Comment

                    #39
                    Re: Failed Downloads: Error (3328:898)

                    Reinstalling Vudu app fails to work on iPhone 6s. iOS 10.2.1

                    Originally posted by The-Comet View Post
                    **SOLUTION**

                    The solution was mentioned earlier and I will just repeat it. Uninstall and reinstall the app on iPad/iPhone.

                    I have an iPad Pro. It doesn't matter what connection type you have. The app had worked before on this iPad but I did a restore of the iPad Pro so had to re-download the movies. This time when I tried downloading I received the download error 3328:898. So knowing it had worked before I searched to see what might be the issue. When you scroll through this thread you the find one user that says he uninstalled and reinstalled and it worked. So I did that and BINGO! They started downloading successfully again.

                    My suggestion is to remove the app and reinstall and then try one download. Do a smaller one so you aren't waiting long. If it doesn't download successfully, try restoring the device and then reinstalling the app.

                    Comment

                      #40
                      Re: Failed Downloads: Error (3328:898)

                      I also ran into that problem on my iPhone 7 plus with the 3328:898 error when I tried loading in the entire Breaking Bad TV series.

                      In my situation, I was also downloading the series on a laptop logged into the same account simultaneously on the same home wifi network.

                      I don't know if this is a factor for anyone else, but when I finished downloading to the outside laptop and logged out completely, I was able to download everything into my iPhone without any issues and without the need to reset or reload anything.

                      It's a possibility that if more than one device is logged in simultaneously, downloading may not work. I have NOT attempted to download this to another device using a separate network (such as cellular or another wifi point) so I don't know what the result would be. This is only a guess so I can't guarantee this is a solution, but it did work for me.

                      Using iPhone 7 plus with iOS 10.2.1 with Vudu 5.1 app on Verizon Cellular downloading from Cox Communication wifi network.

                      Comment

                        #41
                        Re: Failed Downloads: Error (3328:898)

                        I have downloaded some movies on Vudu to go on my laptop. I started watching one of them and had to stop the movie as I had to go somewhere. When I went to watch it again I keep getting an error message.
                        "Oops! This movie won't play on your display due to copyright restrictions. It can be played only if both your output and display support HDCP. [#3342]"
                        I don't know why I keep getting this as it was working previously. It won't play any of the movies I've downloaded.

                        Windstream home wifi
                        Windows 10
                        laptop computer

                        Comment

                          #42
                          Re: Failed Downloads: Error (3328:898)

                          Originally posted by The-Comet View Post
                          **SOLUTION**

                          The solution was mentioned earlier and I will just repeat it. Uninstall and reinstall the app on iPad/iPhone.

                          I have an iPad Pro. It doesn't matter what connection type you have. The app had worked before on this iPad but I did a restore of the iPad Pro so had to re-download the movies. This time when I tried downloading I received the download error 3328:898. So knowing it had worked before I searched to see what might be the issue. When you scroll through this thread you the find one user that says he uninstalled and reinstalled and it worked. So I did that and BINGO! They started downloading successfully again.

                          My suggestion is to remove the app and reinstall and then try one download. Do a smaller one so you aren't waiting long. If it doesn't download successfully, try restoring the device and then reinstalling the app.
                          SOLUTION DOES NOT WORK

                          I have a ton of movies and I cannot download them. I attempted to reinstall the app, same issue (after deleting 45G of downloaded movies). Then I wiped the iPad Air 2 and reinstalled everything. Now I have no movies or TV shows and it won't download any of them to my iPad. This is an iPad Air 2 running IOS 10.3.1(14E304).

                          I do have an iPad 2 running IOS 9.2(13C75) and it works fine.

                          Please work on getting this fixed. I have way too many movies and have spent way too much money on these movies to not get to watch them. We have waited long enough for a fix....

                          Comment

                            #43
                            Re: Failed Downloads: Error (3328:898)

                            Originally posted by Bandit69 View Post
                            SOLUTION DOES NOT WORK

                            I have a ton of movies and I cannot download them. I attempted to reinstall the app, same issue (after deleting 45G of downloaded movies). Then I wiped the iPad Air 2 and reinstalled everything. Now I have no movies or TV shows and it won't download any of them to my iPad. This is an iPad Air 2 running IOS 10.3.1(14E304).

                            I do have an iPad 2 running IOS 9.2(13C75) and it works fine.

                            Please work on getting this fixed. I have way too many movies and have spent way too much money on these movies to not get to watch them. We have waited long enough for a fix....


                            I deleted the App and reinstalled as well with no luck. Now, I cannot get any of my movies (even the previously downloaded ones) to download without receiving the "3328:898" error. It seems that this has been a "known issue" for some time with no resolution available. Any status updates VUDU?

                            Comment

                              #44
                              Re: Failed Downloads: Error (3328:898)

                              I deleted the App and reinstalled as well with no luck. Now, I cannot get any of my movies (even the previously downloaded ones) to download without receiving the "3328:898" error. It seems that this has been a "known issue" for some time with no resolution available. Any status updates VUDU?

                              Comment

                                #45
                                Re: Failed Downloads: Error (3328:898)

                                I was having the same problem. Uninstalling and reinstalling the Vudu app seemed to work for me on my iPad Pro. After the reinstall I downloaded 2 movies with no issues. Hopefully it lasts since Vudu support seems non existent. I sent an email through their website support page regarding an issue with my account and after 3 days still no response at all yet.

                                Comment

                                Previous 1 2 3 4 5 template Next
                                Working...
                                X