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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Captions or Subtitles?

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  • Jake
    replied
    Re: Captions or Subtitles?

    Originally posted by MaxH View Post
    This is great news! Are they available for the original STB's yet? I can check when I get home, but I'm SO happy to hear this that I'm dying to know!
    The original STB is going to take a bit more work...

    We of course can update the firmware since it's our HW, but since it's now ~6 year old HW with 128MB of RAM we don't have a lot of headroom at this point (the fact that is still has the same feature set as other platforms has been no small effort

    Basically to support subtitles for a given platform it's going to have to be able to get new firmware (may rule out some older TV & BDs no longer supported by mfrs) and have enough HW resources to do it (while not impacting streaming/playback performance).

    Leave a comment:


  • MaxH
    replied
    Re: Captions or Subtitles?

    Originally posted by Jake View Post
    I can't really estimate exactly which devices will be supported or when, but we are working on supporting as many as possible. In some cases a firmware update would be required from the manufacturer, so it's much more likely to be supported on newer models.
    This is great news! Are they available for the original STB's yet? I can check when I get home, but I'm SO happy to hear this that I'm dying to know!

    Leave a comment:


  • Jake
    replied
    Re: Captions or Subtitles?

    Originally posted by caquito07 View Post
    Any estimate of when it will be available for LG TVs?
    I can't really estimate exactly which devices will be supported or when, but we are working on supporting as many as possible. In some cases a firmware update would be required from the manufacturer, so it's much more likely to be supported on newer models.

    Leave a comment:


  • caquito07
    replied
    Re: Captions or Subtitles?

    Originally posted by JohnA View Post
    Captions are available (when available) on vudu.com, iOS devices and on Sony Playstation 3. We're working on getting them on other devices.
    Any estimate of when it will be available for LG TVs?

    Leave a comment:


  • MaxH
    replied
    Re: Captions or Subtitles?

    That's great to know John, thanks. It's too bad it is still so limited, but maybe I'll watch some Vudu content on my PC instead of the STB for now. Or just use headphones. At least it's movement in the right direction.

    Leave a comment:


  • JohnA
    replied
    Re: Captions or Subtitles?

    Captions are available (when available) on vudu.com, iOS devices and on Sony Playstation 3. We're working on getting them on other devices.

    Leave a comment:


  • rckymtn
    replied
    Re: Captions or Subtitles?

    Originally posted by MaxH View Post
    I was reading up on this. The short version is that after 9/30/12, any movie that is shown on TV with captions, and THEN made newly available on the internet, must be captioned when offered on the internet.

    Videos that a provider has already shown on the internet once have until at least 2Q 2014 to be captioned, and even then, the trigger is usually showing them on TV with captions.

    So watch for movies that are on TV now, and then newly offered on VOD internet services. Those are the only ones currently required to be captioned.

    For details, see http://www.fcc.gov/guides/captioning...eo-programming .

    I know I'll be keeping an eye on Vudu, Netflix, and Amazon, and filing complaints if they don't comply with the law.
    From my experience, it looks like VUDU has added captions only to shows aired after 9/30/12 when viewed online. The caption settings are in the account settings and IF a show has captions it will say "Available Subtitles: English" in the profile for that show. HOWEVER, this information does not show when viewed on TV via a device like Roku.

    Any others have similar or different experiences on other devices?

    Leave a comment:


  • MaxH
    replied
    Re: Captions or Subtitles?

    Originally posted by ncmacasl View Post
    with the FCC's CVAA (Twenty-First Century Communications and Video Accessibility Act) going into effect this weekend (September 30, 2012) all movies on Vudu (and any other content that was originally shown on TV on or after April 30, 2012) that has been shown on April 30, 2012 or later on TV (HBO, PPV, etc.) and when shown were subject to FCC's captioning rules, then any Internet-based display of the same movie (on or after September 30, 2012) will have to include closed captioning.

    If VUDU (or anyone else) does NOT display captions for these titles, then anyone can file a complaint to the FCC for non-compliance here:

    https://esupport.fcc.gov/ccmsforms/f...orm_type=2000C
    I was reading up on this. The short version is that after 9/30/12, any movie that is shown on TV with captions, and THEN made newly available on the internet, must be captioned when offered on the internet.

    Videos that a provider has already shown on the internet once have until at least 2Q 2014 to be captioned, and even then, the trigger is usually showing them on TV with captions.

    So watch for movies that are on TV now, and then newly offered on VOD internet services. Those are the only ones currently required to be captioned.

    For details, see http://www.fcc.gov/guides/captioning...eo-programming .

    I know I'll be keeping an eye on Vudu, Netflix, and Amazon, and filing complaints if they don't comply with the law.

    Leave a comment:


  • nycomet
    replied
    Re: Captions or Subtitles?

    Hopefully, Vudu will start including the option to display captioning. This is a feature I want ASAP.

    Leave a comment:


  • ncmacasl
    replied
    Re: Captions or Subtitles?

    with the FCC's CVAA (Twenty-First Century Communications and Video Accessibility Act) going into effect this weekend (September 30, 2012) all movies on Vudu (and any other content that was originally shown on TV on or after April 30, 2012) that has been shown on April 30, 2012 or later on TV (HBO, PPV, etc.) and when shown were subject to FCC's captioning rules, then any Internet-based display of the same movie (on or after September 30, 2012) will have to include closed captioning.

    If VUDU (or anyone else) does NOT display captions for these titles, then anyone can file a complaint to the FCC for non-compliance here:

    https://esupport.fcc.gov/ccmsforms/f...orm_type=2000C

    Leave a comment:


  • ncmacasl
    replied
    Re: Captions or Subtitles?

    Any updates on this since the Wal-Mart merger?? any plans to add this service?

    Leave a comment:


  • BrandonC
    replied
    Re: Captions or Subtitles?

    Probably not any downloading or straming movie CC is available. It's a shame, so easy but not done.

    Leave a comment:


  • NA9D
    replied
    Re: Captions or Subtitles?

    You missed a lively discussion on this topic a week ago. It's still not available for a number of reasons. When or even if it will be ever supported is unknown. The Vudu may never support subtitles or captions.

    Leave a comment:


  • mdrejhon
    replied
    Re: Captions or Subtitles?

    Originally posted by VolkerS View Post
    Yes, this is exactly what I meant. CC is encoded text that is part of line 21 in ntsc and the TV is responsible for displaying the text. My definition of subtitles in this context simply was that we have to render the text on our box and cannot send CC data to the TV. We just need to get at the matching text (in whatever format: DVD subtitles, closed caption data, or in any other way that syncs the text with the video) in some form for VOD content. Then we will transcode this to an internal common format link it to the video content.
    I haven't posted here in a while either (currently travelling), but a reminder to keep frequently asking the studios about providing captioning/subtitles. Maybe a pilot project where you offer assistance for the studio to manage them to get captions for for ONE movie (i.e. a popular hollywood release). That might help them get off their *** to provide you with material your developers can work with, to get Vudu ready.

    Leave a comment:


  • RonV
    replied
    Re: Captions or Subtitles?

    I know this opens up a can of worms but it looks like Apple is under the "Studio" is to blame syndrome for subtitles in their movies:

    http://discussions.apple.com/thread....13570&tstart=0

    Leave a comment:

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