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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu and You Tube audio problems

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  • raaurora
    replied
    Re: Vudu and You Tube audio problems

    Originally posted by RonV View Post
    You may want to open a support case on the problems you are seeing with youtube under VUDULabs. That ay the VUDU engineers can look into it. Here is the link:

    https://my.vudu.com/buynow/control/support
    thanks. I did contact support via email (support@vudu.com) after each incident but they didn't create any cases since I was able to reboot and get things going again.

    Leave a comment:


  • RonV
    replied
    Re: Vudu and You Tube audio problems

    You may want to open a support case on the problems you are seeing with youtube under VUDULabs. So that the VUDU engineers can look into it. Here is the link:

    https://my.vudu.com/buynow/control/support

    Leave a comment:


  • raaurora
    replied
    Re: Vudu and You Tube audio problems

    I know a recent firmware push corrected some issues with youtube, but I think there are still a few gremlins in that area of vudu labs. The few times I've had issues with my vudu, it has been during or just after watching youtube. Once, my vudu just froze in the middle of a youtube video. Another time, I turned my vudu back on a few hours after watching youtube on it and found I had no video output to my tv. Both situations were corrected after a reboot.

    It is a fun feature but I've gone back to watching youtube on my laptop.

    Leave a comment:


  • NA9D
    replied
    Re: Vudu and You Tube audio problems

    Originally posted by Douglas View Post
    Thanks, but perhaps I was not clear. I am doing a direct comparison between the You Tube computer experience and Vudu's implementation. There is no residual effect from Vudu Labs.
    No, perhaps I was not clear.

    There have been audio problems that some people have had with Vudu labs. Since YouTube is played w/in Vudu labs, it might be the source of your audio problems. Please follow the steps I suggested and see if they are still there.

    I personally, have not had a problem with the YouTube audio on Vudu. I'm not denying there may be a problem, but I just asked you to do a couple of simple steps to be sure that what you are experiencing is an implementation problem and not something else.

    Leave a comment:


  • Douglas
    replied
    Re: Vudu and You Tube audio problems

    Thanks, but perhaps I was not clear. I am doing a direct comparison between the You Tube computer experience and Vudu's implementation. There is no residual effect from Vudu Labs.

    Leave a comment:


  • NA9D
    replied
    Re: Vudu and You Tube audio problems

    It's in the "Things you don't like" forum. I saw it there. You probably forgot you put that thread there.

    Anyhow, I've never had an issue with Audio on You Tube from Vudu. But I don't really watch all that much You Tube and when I do it's generally on my Tivo because I'm looking for something that is related to a TV show I'm interested in, etc. But in general I've found the YouTube interface in Vudu to be pretty good. I have seen audio issues after leaving Vudu labs. You might want to try rebooting the box and then go back into YouTube to see if that helps things any - it may.

    Leave a comment:


  • Douglas
    started a topic Vudu and You Tube audio problems

    Vudu and You Tube audio problems

    Vudu and You Tube.

    I made this post last night, and for the life of me I cannot find it, or a way to view my own posts. The Search function reports an error on page; so if I am being repetitive, please understand.

    When comparing the HD quality of Vudu vs. Computer, the audio is just retched. Test if you like, a classic like:

    Time To Say Goodbye Andrea Bocelli and Sarah Brightman in HD

    http://www.youtube.com/watch?v=hR7E_JRzdKw&fmt=22

    And then bring up the exact same video on Vudu Labs You Tube. Be sure to compare the same file, as there are many and you have to scroll down a bit.

    First, the intro is cut off and second the audio is screeching. Clearly there is something wrong with the interface. The video quality is not bad, but the audio is horrid.

    Any thoughts?
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