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"Today's 99 cent Rental" section and Finding Neverland

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    "Today's 99 cent Rental" section and Finding Neverland

    According to the Vudu Facebook group update, "Finding Neverland" was the 99 cent movie today. However, when I look up that movie, it is not at 99 cents.

    In addiiton, the "Today's 99 cent rental" section under "Explore Catalog" has been replaced with an Obama movie collection. I am assuming this is a technical difficulty or error, but I would appreciate some feedback on this and wondered if anyone else has experienced this. Thanks.

    #2
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Hi Agent007,

    Could you post the device ID of your box please?

    This is a strange issue. Could you please try a reboot of the box. Unplug it from the outlet and let it sit for about 30 seconds then plug it back in. Does the 99 Cent menu come back after the reboot?

    Comment


      #3
      Re: "Today's 99 cent Rental" section and Finding Neverland

      Can I find out what each day's 99 cent movie is on the website? Thanks, Kerry

      Comment


        #4
        Re: "Today's 99 cent Rental" section and Finding Neverland

        I tried unplugging and rebooting, but no luck. Which number is the device ID and I should just post it on the forum? Thanks.

        Comment


          #5
          Re: "Today's 99 cent Rental" section and Finding Neverland

          And by the way, I also looked up today's 99 cent movie, Speed, on Facebook, and yet its pricing is the normal pricing, not 99 cents.

          Comment


            #6
            Re: "Today's 99 cent Rental" section and Finding Neverland

            Here is the "System ID" from the Info & Settings System Info menu item: 0x5a62

            Comment


              #7
              Re: "Today's 99 cent Rental" section and Finding Neverland

              Agent007 --

              It appears that the static database that is currently loaded on your VUDU player is about a week old, which explains why you are not seeing the 99 cent Movie of the Day. Keep your VUDU player powered on and connected to the internet, you should receive the latest static database (14:2987) within 24-48 hours.

              Comment


                #8
                Re: "Today's 99 cent Rental" section and Finding Neverland

                Ok, thanks. I have kept Vudu connected full time, so this is surprising, but maybe there were connection issues when it tried such transfers. Best regards.

                Comment


                  #9
                  Re: "Today's 99 cent Rental" section

                  I have not had the 99 cent category for a couple days either, and the Facebook listed movie is at a regular rental change.

                  Info shows that my database is up-to-date. My box id is 0x3901. It has been continuously connected to the Internet.

                  I rebooted into Brazil, and voila - there it was!

                  Comment


                    #10
                    Re: "Today's 99 cent Rental" section and Finding Neverland

                    It still hasn't been fixed. It says that it is "Up to Date" in the Settings and Info. section, but perhaps it is not.

                    I would actually like to order Being There, today's movie. Please let me know how I can do that, such as with an order and manual override, or some other way.

                    Thanks,
                    -Mike

                    Comment


                      #11
                      Re: "Today's 99 cent Rental" section and Finding Neverland

                      Originally posted by Agent007 View Post
                      It still hasn't been fixed. It says that it is "Up to Date" in the Settings and Info. section, but perhaps it is not.

                      I would actually like to order Being There, today's movie. Please let me know how I can do that, such as with an order and manual override, or some other way.

                      Thanks,
                      -Mike
                      Mike --

                      We found a bug with the database that is currently loaded on your VUDU. We are working on a fix and should be releasing this to the field today. If you would like to rent "Being There" go ahead and select the format you wish to play it in and I will refund your account the difference.

                      Comment


                        #12
                        Re: "Today's 99 cent Rental" section and Finding Neverland

                        Adam

                        you said the latest version of the database is 14.2987 but mine is 14.2977 and says it is up to date. my unit is 0xb845. It is always connected and I am having all the same issues reported in this thread. How can I refresh the database?

                        Comment


                          #13
                          Re: "Today's 99 cent Rental" section and Finding Neverland

                          Originally posted by raaurora View Post
                          Adam

                          you said the latest version of the database is 14.2987 but mine is 14.2977 and says it is up to date. my unit is 0xb845. It is always connected and I am having all the same issues reported in this thread. How can I refresh the database?
                          This is the bug I was explaining in my earlier post. We are working on a fix right now which should be deployed to the field today. Please standby for an update.

                          Comment


                            #14
                            Re: "Today's 99 cent Rental" section and Finding Neverland

                            ok, thanks for the quick reply.

                            Comment


                              #15
                              Re: "Today's 99 cent Rental" section and Finding Neverland

                              I have had the exact same symptoms over the exact same timeframe as Agent007. My database version is also still 14.2977. I have the VBX1000 (XL) box with device number 0xd576. I rebooted it this morning and no update fix so far.

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