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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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"Today's 99 cent Rental" section and Finding Neverland

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  • unodediez
    replied
    Re: " promo code for my tv to receive the 5 dollars

    Hello, please tell me what the promo code for my tv to receive the 5 dollars vudu.com

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Originally posted by santasdevil View Post
    This web site really sucks for finding 99 cent rentals. There needs to be a tab or something.
    Click on "watch now", then "collections". The 99 cent movie of the day should be listed there each day.

    Leave a comment:

  • santasdevil
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    This web site really sucks for finding 99 cent rentals. There needs to be a tab or something.

    Leave a comment:

  • Jake
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Originally posted by raaurora View Post
    Adam,

    was a new database pushed? I turned on my STB and now with the exception of a few new movies, absolutely all of the movie art is gone. you just get a black box with the name of the movie in white block letters. This is worse than the orginal problem. Can we get the artwork back?
    We had a bit of an issue with the database update this week, and had to push out a new "full" one. The artwork/posters will fill in over the next day or so. Sorry about that. But you should have all the latest movie releases, at least.

    Leave a comment:

  • MaxH
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Originally posted by raaurora View Post
    Adam,

    was a new database pushed? I turned on my STB and now with the exception of a few new movies, absolutely all of the movie art is gone. you just get a black box with the name of the movie in white block letters. This is worse than the orginal problem. Can we get the artwork back?
    I'm seeing this too, with everything in the "My Vudu" section of Amadeus. (That's where most or all of my purchased content resides.)

    Leave a comment:

  • raaurora
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Adam,

    was a new database pushed? I turned on my STB and now with the exception of a few new movies, absolutely all of the movie art is gone. you just get a black box with the name of the movie in white block letters. This is worse than the orginal problem. Can we get the artwork back?

    Leave a comment:

  • GeorgeY
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    I have had the exact same symptoms over the exact same timeframe as Agent007. My database version is also still 14.2977. I have the VBX1000 (XL) box with device number 0xd576. I rebooted it this morning and no update fix so far.

    Leave a comment:

  • raaurora
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    ok, thanks for the quick reply.

    Leave a comment:

  • AdamS
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Originally posted by raaurora View Post
    Adam

    you said the latest version of the database is 14.2987 but mine is 14.2977 and says it is up to date. my unit is 0xb845. It is always connected and I am having all the same issues reported in this thread. How can I refresh the database?
    This is the bug I was explaining in my earlier post. We are working on a fix right now which should be deployed to the field today. Please standby for an update.

    Leave a comment:

  • raaurora
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Adam

    you said the latest version of the database is 14.2987 but mine is 14.2977 and says it is up to date. my unit is 0xb845. It is always connected and I am having all the same issues reported in this thread. How can I refresh the database?

    Leave a comment:

  • AdamS
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Originally posted by Agent007 View Post
    It still hasn't been fixed. It says that it is "Up to Date" in the Settings and Info. section, but perhaps it is not.

    I would actually like to order Being There, today's movie. Please let me know how I can do that, such as with an order and manual override, or some other way.

    Thanks,
    -Mike
    Mike --

    We found a bug with the database that is currently loaded on your VUDU. We are working on a fix and should be releasing this to the field today. If you would like to rent "Being There" go ahead and select the format you wish to play it in and I will refund your account the difference.

    Leave a comment:

  • Agent007
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    It still hasn't been fixed. It says that it is "Up to Date" in the Settings and Info. section, but perhaps it is not.

    I would actually like to order Being There, today's movie. Please let me know how I can do that, such as with an order and manual override, or some other way.

    Thanks,
    -Mike

    Leave a comment:

  • skleiser
    replied
    Re: "Today's 99 cent Rental" section

    I have not had the 99 cent category for a couple days either, and the Facebook listed movie is at a regular rental change.

    Info shows that my database is up-to-date. My box id is 0x3901. It has been continuously connected to the Internet.

    I rebooted into Brazil, and voila - there it was!

    Leave a comment:

  • Agent007
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Ok, thanks. I have kept Vudu connected full time, so this is surprising, but maybe there were connection issues when it tried such transfers. Best regards.

    Leave a comment:

  • AdamS
    replied
    Re: "Today's 99 cent Rental" section and Finding Neverland

    Agent007 --

    It appears that the static database that is currently loaded on your VUDU player is about a week old, which explains why you are not seeing the 99 cent Movie of the Day. Keep your VUDU player powered on and connected to the internet, you should receive the latest static database (14:2987) within 24-48 hours.

    Leave a comment:

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