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Any other STB owners lose virtually all of their movie artwork?

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    Any other STB owners lose virtually all of their movie artwork?

    In a thread about the 99 cent movies yesterday one of the moderators indicated a bug was found in the database and a fix was going to be fielded hopefully last night. Well, I just turned my vudu back on today and *poof* almost all movie artwork is gone from virtually every title except for a handful of movies that did not seem to be there yesterday. So, I'm guessing this fix blew away my artwork?

    Am I the only one with this issue? I sent an email to support but am surprised that I don't see other posts about this.

    #2
    Re: Any other STB owners lose virtually all of their movie artwork?

    I guess I should have posted this under the 'bugs and error reports' thread. mods, can you move I don't want to cross post.

    thx

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      #3
      Re: Any other STB owners lose virtually all of their movie artwork?

      No, I'm seeing it, too. I have a lot of purchased content, and it's all missing the artwork. The only place I see artwork is on the menu screens, like the home or explore screens.

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        #4
        Re: Any other STB owners lose virtually all of their movie artwork?

        This may be an artifact of the database fix that was pushed out. I am watching my network traffic and both my VUDU's are still downloading what looks like the database which would include the artwork.

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          #5
          Re: Any other STB owners lose virtually all of their movie artwork?

          We had an issue with the database this past week and as a result we needed to push a new "full" database, replacing all of the artwork in the library. As long as your VUDU is powered on and connected to the internet, you will continue to receive all of the movie artwork and metadata. You should have all of the movies in the VUDU library available.

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            #6
            Re: Any other STB owners lose virtually all of their movie artwork?

            thanks Adam that must have been it. When I turned the box on yesterday I had most all posters back. I noticed the actor's pictures were missing, they must download last.

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