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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu & LG BD590 - Performance Issues

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    Vudu & LG BD590 - Performance Issues

    Just bought and installed a LG BD590 BD player with Vudu. Setup seemed okay and internet speed is way more than suffficient. (Wireless connection to network.) No problem with streaming itself, but quality of Vudu picture on my 5 year old 50" Mitsubishi DLP is terrible. Very dark, distorted colors, poor contrast, etc. In order to compare, I have also played the same movie on the TV through DirectTV 1080HD and Time Warner Cable On Demand HD, as well as playing the same movie's Blu Ray disk on the LG BD590. All three alternates are much better than the Vudu HDX. Unless I turn the Brightness, Contrast and Sharpness up to maximum, Vudu HDX is un-watchable. I know that my TV is older and not the best, but Blu Ray, DirectV and cable all look much better on the same TV. Also, can anyone tell me why all of the movies that I have rented will only play in letterbox format even though I have the Aspect Ratio set for 16:9 Original or 16:9 Full. The only way that I can adjust the picture size is with the "Zoom". Last, do the green and "pink" indicator lights that come on in the center of the front panel when either a disk or netcast are playing mean anything. I get green for BD and "pink" for Vudu. I am not an tech expert and would appreciate any help and suggestions. Cannot see keeping Vudu if this cannot be fixed. Thanks.

    #2
    Re: Vudu & LG BD590 - Performance Issues

    I have the 590 also. The green does indicate a blu-ray disc is being played and the pink, well I was told is for an internet connection. There is also a blue color also. Pink lights up when I stream Pandora. I do not believe the issue is with the blu ray player seeing discs play well you say. Might very well be the way VUDU is being streamed. Might not be a strong enough connection. I used the regular speed test and I run close to 19mps. With vudu online test I am at a download of 23901 kbps. I have no issues with streaming VUDU. Seeing that the TV is only 5 years old, I doubt that is the issue but have it checked also (just to be on the safe side).

    Comment


      #3
      Re: Vudu & LG BD590 - Performance Issues

      KevinJ,

      How do you have the BD590 connected to your TV? Component, HDMI...?

      Comment


        #4
        Re: Vudu & LG BD590 - Performance Issues

        Originally posted by KevinJ View Post
        Just bought and installed a LG BD590 BD player with Vudu. Setup seemed okay and internet speed is way more than suffficient. (Wireless connection to network.) No problem with streaming itself, but quality of Vudu picture on my 5 year old 50" Mitsubishi DLP is terrible. Very dark, distorted colors, poor contrast, etc. In order to compare, I have also played the same movie on the TV through DirectTV 1080HD and Time Warner Cable On Demand HD, as well as playing the same movie's Blu Ray disk on the LG BD590. All three alternates are much better than the Vudu HDX. Unless I turn the Brightness, Contrast and Sharpness up to maximum, Vudu HDX is un-watchable. I know that my TV is older and not the best, but Blu Ray, DirectV and cable all look much better on the same TV. Also, can anyone tell me why all of the movies that I have rented will only play in letterbox format even though I have the Aspect Ratio set for 16:9 Original or 16:9 Full. The only way that I can adjust the picture size is with the "Zoom". Last, do the green and "pink" indicator lights that come on in the center of the front panel when either a disk or netcast are playing mean anything. I get green for BD and "pink" for Vudu. I am not an tech expert and would appreciate any help and suggestions. Cannot see keeping Vudu if this cannot be fixed. Thanks.
        Hi KevinJ,

        What was the name of the film you tried to stream? This could also be caused by an encoding issue. Try checking another film or preview and see if the results are similar.

        Comment


          #5
          Re: Vudu & LG BD590 - Performance Issues

          I too have an LG BD590 and would like to know how to activate the colored buttons on the remote.

          Further, why does HDX streaming need so frequent buffering? Is that due to the speed of my internet WiFi?

          Comment


            #6
            Re: Vudu & LG BD590 - Performance Issues

            Originally posted by scripscan View Post
            I too have an LG BD590 and would like to know how to activate the colored buttons on the remote.

            Further, why does HDX streaming need so frequent buffering? Is that due to the speed of my internet WiFi?
            For help activating your remote commands, you'll need to contact LG support.

            As far as your HDX buffering issues, this could be caused by many different things. If you would like to troubleshoot over-the-phone contact our Customer Care team at 888-554-VUDU (8838). If you would prefer to troubleshoot your issue on the forums, I will need to gather your networking info, in which I case I will send you a private message. Please let me know how you would like to proceed.

            Comment


              #7
              Re: Vudu & LG BD590 - Performance Issues

              I have a bd590 also, I took out my full vudu vbx1000 and put this in its place and now when i stream HD it keeps buffering and before on my other vudu that never happened and i am on the same connection. Also how do i get it off streaming and to save to the harddrive when i rent a movie so it does not have to stream when i re-watch it within 24 hours?

              Comment

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