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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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HOW TO DELETE MOVIES!!!!

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    HOW TO DELETE MOVIES!!!!

    I LOOKED UP MOVIES AND PUT THEM ON MY WISHLIST, SELECTED THE ONES I WANTED AND PURCHASED THEM. NOW THE ONES I PURCHASED ARE IN MY WISH LIST AND CAN'T SEEM TO DELETE THEM FROM MY WISHLIST. THIS SUX. ALSO THERE IS A FEW MOVIES I WISH TO DELETE FROM MY MOVIES CUZ THEY KINDA NASTY FOR MY KIDS TO WATCH WHEN I'M NOT AROUND. CAN ANYBODY HELP WITH THIS PROBLEM ON HOW TO DELETE...........

    #2
    Re: HOW TO DELETE MOVIES!!!!

    Originally posted by bumpuss View Post
    I LOOKED UP MOVIES AND PUT THEM ON MY WISHLIST, SELECTED THE ONES I WANTED AND PURCHASED THEM. NOW THE ONES I PURCHASED ARE IN MY WISH LIST AND CAN'T SEEM TO DELETE THEM FROM MY WISHLIST. THIS SUX. ALSO THERE IS A FEW MOVIES I WISH TO DELETE FROM MY MOVIES CUZ THEY KINDA NASTY FOR MY KIDS TO WATCH WHEN I'M NOT AROUND. CAN ANYBODY HELP WITH THIS PROBLEM ON HOW TO DELETE...........
    If you cannot delete wishlist items from your device. You can log into our website at www.vudu.com. Click on "watch now", it will prompt you to sign in to your account. After doing so, click on "My VUDU", then "My Wishlist". Select the movie you want removed and then click on "remove from my wishlist".

    Comment


      #3
      Re: HOW TO DELETE MOVIES!!!!

      Originally posted by dhatman View Post
      If you cannot delete wishlist items from your device. You can log into our website at www.vudu.com. Click on "watch now", it will prompt you to sign in to your account. After doing so, click on "My VUDU", then "My Wishlist". Select the movie you want removed and then click on "remove from my wishlist".

      This does not work for me with some movies. "An Officer and a Gentlemen" is in my wish list. I have purchased that movie. When I click on the movie in My Wishlist the only options I have are Watch SD and Rent/Own. There is no Remove From Wishlist option.

      Comment


        #4
        Re: HOW TO DELETE MOVIES!!!!

        I am also having this problem with The Prestige. I purchased it and now am unable to remove it from my Wishlist, discouraging me from using the Wishlist feature.

        Comment


          #5
          Re: HOW TO DELETE MOVIES!!!!

          Originally posted by WEB_War4 View Post
          I am also having this problem with The Prestige. I purchased it and now am unable to remove it from my Wishlist, discouraging me from using the Wishlist feature.
          Our apologies, we'll see what we can do to get it working properly.

          Comment


            #6
            Re: HOW TO DELETE MOVIES!!!!

            I neglected to update my post, but I received an email from support saying they've submitted the bug to the engineers.

            Comment


              #7
              Re: HOW TO DELETE MOVIES!!!!

              Another option I would like is the ability to delete movies in one's library, I know that would delete the license for the film also, but I wouldn't re-buy the film anyway.....I was able to do this when VUDU was P2P......

              Comment


                #8
                Re: HOW TO DELETE MOVIES!!!!

                what might be a good feature is to have something automagically roll off the wish list if you rent or purchase it.

                Comment


                  #9
                  Re: HOW TO DELETE MOVIES!!!!

                  Originally posted by raaurora View Post
                  what might be a good feature is to have something automagically roll off the wish list if you rent or purchase it.
                  That is how it should be working, we'll make sure we get the issue looked at.

                  Comment


                    #10
                    Re: HOW TO DELETE MOVIES!!!!

                    The new xbox app allows you to remove purchased items from your wishlist. I had just bought Avatar and realized it was on the list. Went to the section on the xbox, removed both it and The Prestige.

                    Comment


                      #11
                      Re: HOW TO DELETE MOVIES!!!!

                      Dang, Almost a year later and this is still not resolved? for me any movie that was on the wishlist that I had later purchased cannot be removed from the wishlist.

                      They are not deletable from my Sony bluray plaer or from the computer/website

                      My system specs are
                      Device ID c2a1e3
                      UI Version 2.0.100877
                      Embedder version: SystemDriverArm11mtk BD 1.0
                      VUDU Client Version: 3.0.0 (rev 80661)

                      Comment


                        #12
                        Re: HOW TO DELETE MOVIES!!!!

                        I had the same problem also for awhile also.

                        Edit: After I posted this replay the option became available.

                        Comment


                          #13
                          Re: HOW TO DELETE MOVIES!!!!

                          I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                          Learned my lesson....I rent first, now. Deletion answer would be appreciated.

                          Comment


                            #14
                            Re: HOW TO DELETE MOVIES!!!!

                            Originally posted by DPINLV View Post
                            I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                            Learned my lesson....I rent first, now. Deletion answer would be appreciated.
                            I think that if you call up Vudu, they are able to delete for you?

                            Comment


                              #15
                              Re: HOW TO DELETE MOVIES!!!!

                              Originally posted by DPINLV View Post
                              I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                              Learned my lesson....I rent first, now. Deletion answer would be appreciated.
                              The only way you can permanently delete a movie is by having customer care delete it for you. You can submit your request by using the form on the following link.

                              https://vudu.custhelp.com/app/ask

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