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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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ATV Customer .. Fed up just ordered Vudu

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    ATV Customer .. Fed up just ordered Vudu

    Sigh .. Apple hooked me on the 'sit down and watch whatever whenever' concept. I bought the ATV in Feb based on the comments of 1000/100 and rapidly expanding content. I am so dissapointed to have to shell out another $300 now because Apple failed to deliver on content.

    Happy to be a new Vudu customer and I suppose I have the best of both worlds now. Lets hope I get it tommorow as promised !

    #2
    Re: ATV Customer .. Fed up just ordered Vudu

    Riekl,

    Welcome to Vudu! Yes, you will have the best of both worlds. Several of us here (myself included) have both Vudu and ATV. I find Vudu to be superior to ATV for movie content and user experience. I use the ATV for music, podcasts and sometimes TV shows not available yet on Vudu.

    I'm sure you'll be happy. And you'll be one of the first to try out the new instant catalog update with software version 1.4. Please let us know how your out of box experience goes. We've done a lot of testing with this feature and hopefully, it will make your first couple days with the box really great.

    Comment


      #3
      Re: ATV Customer .. Fed up just ordered Vudu

      Originally posted by Riekl View Post
      Sigh .. Apple hooked me on the 'sit down and watch whatever whenever' concept. I bought the ATV in Feb based on the comments of 1000/100 and rapidly expanding content. I am so dissapointed to have to shell out another $300 now because Apple failed to deliver on content.

      Happy to be a new Vudu customer and I suppose I have the best of both worlds now. Lets hope I get it tommorow as promised !
      Welcome to VUDU land.

      I have both ATV and VUDU and I don't think you'll be disappointed in your decision.

      Even if it turns out otherwise, just look at it this way. The government is returning some of your hard earned tax dollars for you to buy this box and stimulate the economy. Thanks for your contribution and support for this great nation of ours!!!

      Who knows, after getting your box you may even be able to help stimulate this forum too!!

      Comment


        #4
        Re: ATV Customer .. Fed up just ordered Vudu

        Got my Vudu ! Activated, updated everything went smooth .. only ..

        Catalog is out of date and it says i am running 1.3.1 and there appears to be no way to force an update ?

        Comment


          #5
          Re: ATV Customer .. Fed up just ordered Vudu

          I replied to this a minute ago and it didn't appear. Anyway !

          Got my vudu .. activated all went well .. it downloaded an update .. only .. my catalog is out of date, i can't watch anything and it says it is running 1.3.1 with no way to force another update check ??

          Help ! I thought these issues were fixed ..

          Comment


            #6
            Re: ATV Customer .. Fed up just ordered Vudu

            Put the remote down for about 1 hour and see if your software is updated to 1.4 - also post your system id (looks like 0x12ab) when you come back to report your results.

            Comment


              #7
              Re: ATV Customer .. Fed up just ordered Vudu

              0x4827 actually

              It now shows 1.4.0 but i'm still out of date ..

              Comment


                #8
                Re: ATV Customer .. Fed up just ordered Vudu

                Also .. it is Database Version 14:1366 no longer says updating catalog, and the bandwidth used is 0/0 (but i am green light).

                Its about 9am PST I suppose I can call in now.

                Comment


                  #9
                  Re: ATV Customer .. Fed up just ordered Vudu

                  I wonder if the 1.4 improvements really only work for boxes that are shipped with 1.4. That would make sense since some important new functionality happens during the guided setup. If you do the guided setup under 1.3 and then got upgraded to 1.4, it wouldn't do the same thing as if you did the guided setup under 1.4.

                  Comment


                    #10
                    Re: ATV Customer .. Fed up just ordered Vudu

                    I dont see why an 'update catalog' button can't be added to just pull in the metadata at any time you want. I realize you need to leave the box connected but theres no harm in adding this button especially since the code (should) now exist.

                    Comment


                      #11
                      Re: ATV Customer .. Fed up just ordered Vudu

                      Originally posted by Riekl View Post
                      I dont see why an 'update catalog' button can't be added to just pull in the metadata at any time you want. I realize you need to leave the box connected but theres no harm in adding this button especially since the code (should) now exist.
                      I think the real goal is that you would never, under any circumstances, need to push that button. If that is the case, then adding it would be a mistake. I understand that it would be useful to you now but that is most likely only a short term phenomenon.

                      Comment


                        #12
                        Re: ATV Customer .. Fed up just ordered Vudu

                        Originally posted by Riekl View Post
                        Also .. it is Database Version 14:1366 no longer says updating catalog, and the bandwidth used is 0/0 (but i am green light).

                        Its about 9am PST I suppose I can call in now.
                        My database version is 14:1541 (FYI)

                        Comment


                          #13
                          Re: ATV Customer .. Fed up just ordered Vudu

                          Well wonderful .. I bought the box partially under the assumption I would be able to use it today because of this update.

                          I just confirmed with 'John' in tech support that this 'feature' wont be 'live' until next week when 1.4.0 gets pushed in guided setup right now GS is still 1.3.1

                          So .. er .. not a great initial Vudu experience here so far

                          Comment


                            #14
                            Re: ATV Customer .. Fed up just ordered Vudu

                            Originally posted by redwein View Post
                            If you do the guided setup under 1.3 and then got upgraded to 1.4, it wouldn't do the same thing as if you did the guided setup under 1.4.
                            That is correct. There are ways to force an upgrade to 1.4 even if the manufacturing process stuck 1.3 in it, during Guided Setup, so that the whole process can take place.
                            But since we've just rolled out 1.4, we haven't set up the servers to force-update older versions to 1.4 yet. I suspect that's going to be done pretty soon though.
                            Riekl may be one of the last ones to go through a 1.3 Guided Setup .

                            Anyway, welcome Riekl - as others have mentioned, your box will update in the background when idle. It shouldn't take more than a couple of days, but you can still use your box even if the DB is slightly out of date!

                            Cheers,

                            -- Greg

                            Comment


                              #15
                              Re: ATV Customer .. Fed up just ordered Vudu

                              Originally posted by Riekl View Post
                              Well wonderful .. I bought the box partially under the assumption I would be able to use it today because of this update.

                              I just confirmed with 'John' in tech support that this 'feature' wont be 'live' until next week when 1.4.0 gets pushed in guided setup right now GS is still 1.3.1

                              So .. er .. not a great initial Vudu experience here so far
                              Please don't be discouraged by this: the box is very usable as you have it, and now that you've upgraded to 1.4, you can even play what we call "headless movies" (which you wouldn't be able to do with 1.3), so your box is likely to let you purchase the same movies as anybody else pretty darn quickly (way faster than the 2 day delay we used to quote for prior releases). The only difference is that they may end up showing a 30s to a minute delay before you'll be able to Watch them.

                              What I'm trying to say is: your box isn't "disabled" in any way - feel free to use it!

                              Cheers,

                              -- Greg

                              Comment

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