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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Previews -TOO SHORT - No chance to hook user

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    #1

    Previews -TOO SHORT - No chance to hook user

    Whoever thought up the 2 minute preview time span was both genius and an idiot. I'm a newer vudu user and thought the idea of a short preview was great until I tried it on multiple offerings.

    2 minutes as it's currently set up seems to usually include a good full minute of the studios obligatory lead in with trademark images etc... Then you have the intro credits for whatever movie and by the time it's all said and done you really only have 5-15 seconds of movie preview if you're lucky.

    The idea of a short initial preview is great and if done correctly can be used as a tool to HOOK users that were potentially on the fence for a purchase or rental.

    In the end...this 2 minute preview thing is USELESS. That said, I'm not going to criticise without giving some suggestions to help resolve the issue:
    1) Start the 2 minutes AFTER the bloody opening credits, or
    2) Bump it up from 2 minutes to 5 minutes or something similar.
    Tags: previews, questions, suggestions, time
    #2
    Re: Previews -TOO SHORT - No chance to hook user

    Originally posted by uduzvuduz View Post
    Whoever thought up the 2 minute preview time span was both genius and an idiot. I'm a newer vudu user and thought the idea of a short preview was great until I tried it on multiple offerings.

    2 minutes as it's currently set up seems to usually include a good full minute of the studios obligatory lead in with trademark images etc... Then you have the intro credits for whatever movie and by the time it's all said and done you really only have 5-15 seconds of movie preview if you're lucky.

    The idea of a short initial preview is great and if done correctly can be used as a tool to HOOK users that were potentially on the fence for a purchase or rental.

    In the end...this 2 minute preview thing is USELESS. That said, I'm not going to criticise without giving some suggestions to help resolve the issue:
    1) Start the 2 minutes AFTER the bloody opening credits, or
    2) Bump it up from 2 minutes to 5 minutes or something similar.
    Per our contracts, the allotted time for the 2 minute preview is selected by the studio. However, VUDU has on-going discussions with each of the major motion picture studios to continuously improve our service and user experience. We'll pass this request on to the proper people for you.

    Comment

      #3
      Re: Previews -TOO SHORT - No chance to hook user

      Originally posted by uduzvuduz View Post
      Whoever thought up the 2 minute preview time span was both genius and an idiot. I'm a newer vudu user and thought the idea of a short preview was great until I tried it on multiple offerings.

      2 minutes as it's currently set up seems to usually include a good full minute of the studios obligatory lead in with trademark images etc... Then you have the intro credits for whatever movie and by the time it's all said and done you really only have 5-15 seconds of movie preview if you're lucky.

      The idea of a short initial preview is great and if done correctly can be used as a tool to HOOK users that were potentially on the fence for a purchase or rental.

      In the end...this 2 minute preview thing is USELESS. That said, I'm not going to criticise without giving some suggestions to help resolve the issue:
      1) Start the 2 minutes AFTER the bloody opening credits, or
      2) Bump it up from 2 minutes to 5 minutes or something similar.


      They have been using two minute previews at hotels for many, many years. The content holders are the ones that set these restrictions.

      Comment

        #4
        Re: Previews -TOO SHORT - No chance to hook user

        Actually, what about just moving the 2 minute preview to another point in the movie? It's still a 2 minute preview, but perhaps it could be a random point, or 1 minute into the movie to prevent spoilers?

        Comment

          #5
          Re: Previews -TOO SHORT - No chance to hook user

          This is less to show you the movie and more for you to check out the technical quality before paying- to make sure it plays correctly, and is transferred with the proper aspect ratio and sound as some titles aren't (some older titles don't have 5.1 sound even when they were produced that way, some 2.35 movies are cropped to 16x9 and some 4x3 movies are stretched.) Amazon VOD doesn't let you do this- I've paid extra for HD from them on a few titles only to find my internet service won't support it, and their system automatically switches you to SD when that happens. Better to be able to test out the first 2 minutes to see what your system can handle.

          Comment

            #6
            Re: Previews -TOO SHORT - No chance to hook user

            In case you are curious... the 2 minute preview length is mostly about "fair use" for royalties. Movies usually have very complicated royalty agreements with the various actors, writers, musicians, etc, involved, and showing more than ~2 minutes would trigger those. Extending the preview window would involve renegotiating contracts with so many misc. people it would be a nightmare.

            You may have noticed that we are starting to offer 10 minute previews for some new releases, though! That's because the studios have realized previews are an important tool for streaming movies and have secured the rights to do it up front. Hopefully many new movies will have these longer previews in the future...

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