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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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network error and constant buffering

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    #1

    network error and constant buffering

    Last night I purchased the second half of the second season of "The Walking Dead" and have been tearing my hair out since!!! I have waited so patiently for the season to end so that I could sit down and have myself a fun "Dead" marathon, but all I get is network errors and constant buffering. No program should buffer 40 times in 45 mins of video!! HELP!!! My netflix is having no problem streaming, so I am sure it is not an issue on my end. I really want to watch them, but if this keeps up I may be better off having my money refunded and waiting until it comes to dvd. *sad face*
    Tags: None
    #2
    Re: network error and constant buffering

    Originally posted by some11wife View Post
    Last night I purchased the second half of the second season of "The Walking Dead" and have been tearing my hair out since!!! I have waited so patiently for the season to end so that I could sit down and have myself a fun "Dead" marathon, but all I get is network errors and constant buffering. No program should buffer 40 times in 45 mins of video!! HELP!!! My netflix is having no problem streaming, so I am sure it is not an issue on my end. I really want to watch them, but if this keeps up I may be better off having my money refunded and waiting until it comes to dvd. *sad face*
    I checked your streaming sessions and your bandwidth seems to be a bit low for SD. Do you know what speeds you're paying for from your ISP?

    SD needs a consistent connection at or above 1MBPS.

    Neflix does not require as much bandwidth for standard def. It will adjust on the fly to the point where you can see pixelation; at least in my experiences with it in the past.

    Comment

      #3
      Re: network error and constant buffering

      Honestly, I don't know what speed I am paying for, except that it is the best that my service provider (AT&T) provides.

      Comment

        #4
        Re: network error and constant buffering

        You can use this website to measure the bandwidth you are getting. Make sure you are not streaming or downloading when you run the test. You can also call AT&T to find out what speed you have.

        http://www.internetfrog.com/mypc/speedtest2/

        Comment

          #5
          Re: network error and constant buffering

          Originally posted by jeffpn View Post
          You can use this website to measure the bandwidth you are getting. Make sure you are not streaming or downloading when you run the test. You can also call AT&T to find out what speed you have.

          http://www.internetfrog.com/mypc/speedtest2/
          We have a speedtest that should give you a basic idea of the bandwidth your capable of pulling from our servers as well.

          Speedtest.vudu.com

          Comment

            #6
            Re: network error and constant buffering

            My Sony Blu Ray player has a speedtest, too. It's part of the vudu app. Is that standard for any hardware that has vudu built in?

            Comment

              #7
              Re: network error and constant buffering

              Originally posted by jeffpn View Post
              My Sony Blu Ray player has a speedtest, too. It's part of the vudu app. Is that standard for any hardware that has vudu built in?
              For most devices, not all. I think there are still some Samsung devices that do not have the VUDU speedtest. The Xbox might not either at this point. Each may have their own speedtest built-in.

              Comment

                #8
                Re: network error and constant buffering

                5213kbps download speed, while my kids were streaming netflix (they were already watching it so i just tested anyway)... does upload speed matter at all for me?

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                  #9
                  Re: network error and constant buffering

                  Just ran the test a second time (after logging in, LOL) and while netflix is streaming on a device connected to my network. My second result is 4983kbps. I am sure this issue is not on my end of things, as both tests are WELL over minimum limit your site says is needed to stream SD.

                  Comment

                    #10
                    Re: network error and constant buffering

                    How do you access vudu? Is it through a wired or a wireless connection? Are you watching on a computer or a blu ray player, etc?

                    Comment

                      #11
                      Re: network error and constant buffering

                      Originally posted by jeffpn View Post
                      How do you access vudu? Is it through a wired or a wireless connection? Are you watching on a computer or a blu ray player, etc?
                      I watch on my bluray which has a wired connection to my router.

                      Comment

                        #12
                        Re: network error and constant buffering

                        Is your router and your modem the same piece of equipment, or are they 2 separate pieces? If they are separate, but in the same location, try plugging the blue ray directly into your modem. You'll probably have to power down and turn on your blu ray after doing so. See if your issue is resolved. I wonder if you could have issues with the router not playing nice with the blu ray. If you're pulling down 4,800 - 5,000 in the speed test, you should be able to stream at least the SD.

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                          #13
                          Re: network error and constant buffering

                          modem/router is one piece. Nothing has changed since I purchased and watched the first half of the season, several months ago. I was able to watch all of those with no problem. this problem is new, and as far as I can tell has nothing to do with any problems in my equipment.

                          Comment

                            #14
                            Re: network error and constant buffering

                            So how's your situation now? Did you get it resolved? If so, how?

                            Comment

                              #15
                              Re: network error and constant buffering

                              I'm having the same issue. I am using a PS3 for streaming. My internet connection is 17Mbps (according to speedtest.net). It's frustrating. When I try to test my connection I get a network error message as well. I was just trying to watch an SD movie and it keeps buffering and the errors out. I was able to watch one movie once without issue. Just one.

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