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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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HD and HDX

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    HD and HDX

    I only have an Xbox now. If I buy an HD movie, when I get a vudu enabled TV, will I have access to the HDX version?

    #2
    Re: HD and HDX

    Originally posted by iclay View Post
    I only have an Xbox now. If I buy an HD movie, when I get a vudu enabled TV, will I have access to the HDX version?
    If you do not have a device capable of HDX playback, you won't have the option to purchase an HDX title.

    Comment


      #3
      Re: HD and HDX

      Originally posted by iclay View Post
      I only have an Xbox now. If I buy an HD movie, when I get a vudu enabled TV, will I have access to the HDX version?
      If you buy through the Xbox, unfortunately, no - but you can buy an HDX version on the VUDU website, and any HDX you own will be watchable as HD on the Xbox (note also that the website allows HD/HDX purchase, but you can only watch on the vudu.com site in SD).

      [Edit: as Dan said, if you don't have a device that can play HD/HDX activated you can only buy SD on the website - but honestly I'm not sure about the Xbox - I think my comment is true but you may just want to check for yourself ]

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        #4
        Re: HD and HDX

        I can only buy HD on the website. I want to buy HDX so when I get my Vudu enabled device, I don't have to re-buy the movies in HDX. The only way I've gotten HDX is with the D2D swap at walmart. Will I really have to re-buy anything I buy online in HDX?

        Comment


          #5
          Re: HD and HDX

          You should be able to buy anything in any format you want, regardless of whether you can play it or not. This will really prevent the format from growing if people have to buy movies twice just because they don't have a HDX capable device at the time.

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            #6
            Re: HD and HDX

            Can you use your computer or smart phone to buy your movies? I buy HDX on mine. Viewing is limited to SD on them. I watch HDX using my Blu Ray.

            Comment


              #7
              Re: HD and HDX

              Originally posted by iclay View Post
              I can only buy HD on the website. I want to buy HDX so when I get my Vudu enabled device, I don't have to re-buy the movies in HDX. The only way I've gotten HDX is with the D2D swap at walmart. Will I really have to re-buy anything I buy online in HDX?
              The reasoning for the limitation is that customers more often than not are unhappy when they buy something they can't use. This makes some sense if they have no HD devices and mistakenly think they can watch HD on their PC, but I would think a user with an Xbox should be able to purchase HDX on the site. So, I filed a bug for this.

              Comment


                #8
                Re: HD and HDX

                Thank you for filing the bug! Please keep us up to date on it. This is the *only* reason why Vudu is not my only streaming site right now. If this gets fixed, then all my purchases will be with Vudu.

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